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[SOLVED] Emails Tic...
 
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[SOLVED] Emails Ticket Handleing

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(@shobhana-mahantigmail-com)
Posts: 4
Active Member
Topic starter
 
[#6460]

I would like to know if there is an option to set a group email and tickets can be generated if email recieved on that email address.


 
Posted : 27 Jan 2020 17H26
Flou
 Flou
(@flou)
Posts: 253
Active Member
 

Hello,

I don't understand your answer.
It's not possible to generated tickets with the reception of an email on a defined address.
if you want to send an email to a group in relation to a ticket it's possible with menu mails on events.


 
Posted : 28 Jan 2020 18H40
(@babynus)
Posts: 14952
Member Admin
 

It is subjet of Ticket #2199


 
Posted : 31 Jan 2020 16H26
(@shobhana-mahantigmail-com)
Posts: 4
Active Member
Topic starter
 

Hello,

I don't understand your answer.
It's not possible to generated tickets with the reception of an email on a defined address.
if you want to send an email to a group in relation to a ticket it's possible with menu mails on events.

I want to set up a system to add automatic ticket on receiving an email.


 
Posted : 01 Feb 2020 18H41
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