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[SOLVED] Error while creating ticket by specific user after upgrade to V9.2.2

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2,186 Vu
(@sd_dionysus)
Posts: 7
Active Member
Début du sujet
 
[#7724]

After upgrade to V9.2.2 while creating ticket by specific user ('abc') an error occurs:
 

This writes to the log:

2021-08-30 14:36:58.351 ===== TRACE ===== NEW CONNECTED USER 'abc' (using remember me feature)
2021-08-30 14:38:13.745 ** ERROR ** [V9.2.2] ERROR **
2021-08-30 14:38:13.745 ** ERROR ** [V9.2.2] on file '/var/www/html/projeqtor/tool/html.php' at line (2432)
2021-08-30 14:38:13.745 ** ERROR ** [V9.2.2] cause = Undefined variable: title
2021-08-30 14:38:34.452 ===== TRACE ===== sendMailIfMailable : Mails without dest
2021-08-30 14:39:22.652 ** ERROR ** [V9.2.2] ERROR **
2021-08-30 14:39:22.652 ** ERROR ** [V9.2.2] on file '/var/www/html/projeqtor/tool/html.php' at line (2432)
2021-08-30 14:39:22.652 ** ERROR ** [V9.2.2] cause = Undefined variable: title
2021-08-30 14:39:23.106 ** ERROR ** [V9.2.2] ERROR **
2021-08-30 14:39:23.106 ** ERROR ** [V9.2.2] on file '/var/www/html/projeqtor/tool/html.php' at line (2432)
2021-08-30 14:39:23.106 ** ERROR ** [V9.2.2] cause = Undefined variable: title
2021-08-30 14:39:23.107 ** ERROR ** [V9.2.2] Undefined variable: title in html.php at line 2432
2021-08-30 14:39:23.107 ** ERROR ** [V9.2.2] Error while executing CRON script : fix the source issue and manually restart the CRON Process
2021-08-30 14:39:23.109 ** ERROR ** [V9.2.2] ERROR **
2021-08-30 14:39:23.109 ** ERROR ** [V9.2.2] on file '/var/www/html/projeqtor/tool/html.php' at line (2432)
2021-08-30 14:39:23.109 ** ERROR ** [V9.2.2] cause = Undefined variable: title
2021-08-30 14:39:23.109 ** ERROR ** [V9.2.2] Undefined variable: title in html.php at line 2432
2021-08-30 14:39:23.109 ** ERROR ** [V9.2.2] Error while executing CRON script : fix the source issue and manually restart the CRON Process

Please tell me what is the possible reason and how to fix the error?


 
Posté : 30/08/2021 2:39 pm
(@babynus)
Posts: 14952
Membre Admin
 

Just add 1 line before line 2433 in projeqtor/tool/html.php, from

       function ($matches) { 
         return '<img onClick="showImage('Note',''.$matches[1].'',''.basename($matches[1]).'');" src="'.$matches[1].'" style="cursor:pointer;" '.$title;
       },

to

       function ($matches) { 
         $title='title="'.i18n("msgClickToEnlarge").'"';
         return '<img onClick="showImage('Note',''.$matches[1].'',''.basename($matches[1]).'');" src="'.$matches[1].'" style="cursor:pointer;" '.$title;
       },

 
Posté : 01/09/2021 10:35 am
(@sd_dionysus)
Posts: 7
Active Member
Début du sujet
 

Thank you for response


 
Posté : 01/09/2021 12:09 pm
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