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[SOLVED] How to aut...
 
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[SOLVED] How to automatically sent warnning mail?

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(@robertji)
Posts: 26
Active Member
Topic starter
 
[#6480]

Hi,
Do the system could automaticlly send the warnning mail (indicator: respect of validated start date) without login ?

thanks alot!


 
Posted : 07 Feb 2020 4H31
(@alain-fourastie)
Posts: 366
Member Moderator
 

HI,
yes of course, have a look in INDICATOR inside CONTROLS and AUTOMATISMS.
You can even send programmed reports by email using the dedicaded bottom over each screen of single report.
The Cron system ought to be running.
Regards


 
Posted : 07 Feb 2020 10H53
(@robertji)
Posts: 26
Active Member
Topic starter
 

hi alainforma,

thanks, bu I have add a indicator before like this:

it still don't atomaticlly sent alert mail.
Anything else need to do ?


 
Posted : 07 Feb 2020 11H40
(@alain-fourastie)
Posts: 366
Member Moderator
 

hI,
I think you have given a validated date on this activity...,?
On the contrary it is due to a technical issue on configuration email server


 
Posted : 07 Feb 2020 11H55
(@robertji)
Posts: 26
Active Member
Topic starter
 

hi alainforma,

yes, I have given a validated start date on this activity,
and the the email server is working, but it just culden't send mail automaticlly without login...:(


 
Posted : 07 Feb 2020 12H49
(@alain-fourastie)
Posts: 366
Member Moderator
 

I mean, validated date (start- end) on the detail dashboard of this activity on rubric "progress"


 
Posted : 07 Feb 2020 12H57
(@babynus)
Posts: 14952
Member Admin
 

Check that your cron is running (see Administration screen)
To be able toi send alerts without user interaction, Cron must be running.


 
Posted : 07 Feb 2020 13H09
(@robertji)
Posts: 26
Active Member
Topic starter
 

hi babynus,

yes,I have made this setting:


 
Posted : 07 Feb 2020 13H16
(@babynus)
Posts: 14952
Member Admin
 

1) Do your users have emails ?

2) Be aware that if you change configuration "after" the alert is sent, it is not re-checked over new rules.
To be sure, change target date so that indicator disepears.
The set back to correct target date so that indicator reapears : email should be send...

3) check that emails are not in your spam mailbox or filtered by mail server


 
Posted : 07 Feb 2020 13H21
(@robertji)
Posts: 26
Active Member
Topic starter
 

hI,
I think you have given a validated date on this activity...,?
On the contrary it is due to a technical issue on configuration email server

hi alainforma,

yes, I have gieven the validated dates:


 
Posted : 07 Feb 2020 13H29
(@alain-fourastie)
Posts: 366
Member Moderator
 

please read babynus's answer


 
Posted : 07 Feb 2020 13H33
(@robertji)
Posts: 26
Active Member
Topic starter
 

1) Do your users have emails ?

2) Be aware that if you change configuration "after" the alert is sent, it is not re-checked over new rules.
To be sure, change target date so that indicator disepears.
The set back to correct target date so that indicator reapears : email should be send...

3) check that emails are not in your spam mailbox or filtered by mail server

hi babynus,

Do I have to activate this?


 
Posted : 07 Feb 2020 13H33
(@alain-fourastie)
Posts: 366
Member Moderator
 

no.
it concerns only automatical planification.


 
Posted : 07 Feb 2020 13H35
(@robertji)
Posts: 26
Active Member
Topic starter
 

1) Do your users have emails ?

2) Be aware that if you change configuration "after" the alert is sent, it is not re-checked over new rules.
To be sure, change target date so that indicator disepears.
The set back to correct target date so that indicator reapears : email should be send...

3) check that emails are not in your spam mailbox or filtered by mail server

Thank you babynus,

I build a new activity, and the end date after the date I changed the configuration, then it work!


 
Posted : 11 Feb 2020 3H37
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