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[SOLVED] Import from another tracking tool

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(@cmarti)
Posts: 65
Active Member
Topic starter
 
[#7236]

Good Evening,

Starting with ProjeQtOr we need to import some of the topics from the previous tool to ProjeQtOr.
Is there a simple way to import tickets with the history of the comments - included the time stamps?

Thank you,
Regards,


 
Posted : 25 Jan 2021 22H24
Flou
 Flou
(@flou)
Posts: 253
Active Member
 

Hello,

You can import tickets with the history of the comments, included the time stamps with file on  format csv or xlxs. 
you have the menu import data for execute that, you just have to respect the structure of the document.
 


 
Posted : 27 Jan 2021 14H11
Tony
 Tony
(@tony44)
Posts: 131
Active Member
 

Hi Flou,

It seems to me that the csv import does not support inserting notes. You confirm ?
This is possibly the subject of the request.


Tony44

 
Posted : 27 Jan 2021 23H54
(@babynus)
Posts: 14952
Member Admin
 

I confirm.
Import is single line based, so import notes with relation one to many is not possible


 
Posted : 28 Jan 2021 21H09
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