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[SOLVED] Schedule Report Issue

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6,743 Vu
(@shalika)
Posts: 4
Active Member
Début du sujet
 
[#7720]

Hi 

I tried to create Schedule reports and reports are generated properly but there is no data.

Please help me


 
Posté : 27 Août AM 08:088
(@marylene)
Posts: 592
Membre Admin
 

Hello,

Can you be more precise. Which report is concerned exactly. Because for the planning, we offer more than twenty.

What data is not displayed if the report is generated correctly?

Can you attach a capture?


 
Posté : 27 Août AM 11:088
(@shalika)
Posts: 4
Active Member
Début du sujet
 

hi

I tried to generate Detailed work per resource - monthly reports and it generated and sent an email as below


 
Posté : 27 Août AM 11:088
(@marylene)
Posts: 592
Membre Admin
 

Indeed no data ...

It might sound silly, but is there really any real work in this time for this team?
Have you checked that your parameters (organization, team, year, month) are not too restrictive for you? Do you have reading rights on this organization? on this team?
If this is an error, there is a good chance that it is indicated in your log file. Also check this option.

On our side we do not produce any errors.


 
Posté : 27 Août PM 13:088
 anil
(@anilherath)
Posts: 6
Active Member
 

Hi,
We are having the same issue. These are the steps to reproduced the issue.
01. Start Cron
02. Go to : Reports -> Real Work -> Detailed work per resource - monthly -> set organization, team and the month ( attached SS 01)
03. Check the report on screen : Shows data ( attached SS 02)
04. Check the PDF : Shows data ( attached Report 01.pdf)
05. Schedule the report : set Current year, Previous month, Every day, time and other receivers email  ( attached SS 03)
06. Email Received with PDF : PDF shows only the parameters and says no data available ( attached SS 04)


 
Posté : 9 Sep PM 23:099
 anil
(@anilherath)
Posts: 6
Active Member
 

Hi,
We are facing the same issue. This is steps we followed to

This duplicate comment was sent accidently. Sorry for the inconvenience happened.


 
Posté : 9 Sep PM 23:099
(@nhedhili)
Posts: 79
Active Member
 

Hello , I have a simple dummy question how did you programmed the scheduled report as I did not found any way to do them we are on 9.2.2 and I do not see any bottoms tonsue like what we used to do in the old versions.
Thanks for your help and assistance


 
Posté : 11 Sep PM 22:099
 anil
(@anilherath)
Posts: 6
Active Member
 

Hi,
Just click on the 'mail' icon in report screen. It will allow you to set the required parameters to schedule the current report.


 
Posté : 11 Sep PM 23:099
(@nhedhili)
Posts: 79
Active Member
 

 

thank you for your reply , but I do not see it  where is the email icon ?  can you please show me how to find it , as you see in the screen That I have there is no email icon.
thank you for help and assistance 


 
Posté : 12 Sep AM 11:099
(@babynus)
Posts: 14952
Membre Admin
 

Possibly it is a month formating issue.
We'll have a look.
Ticket #5691 recorded


 
Posté : 14 Sep PM 19:099
(@nhedhili)
Posts: 79
Active Member
 

Thank you for help and assistance


 
Posté : 15 Sep PM 17:099
 anil
(@anilherath)
Posts: 6
Active Member
 

I tested with version 9.2.4 and it's working now.
Thank you very much for the effort.


 
Posté : 27 Sep AM 09:099
(@nhedhili)
Posts: 79
Active Member
 

I tested with version 9.2.4 and it's working now.
Thank you very much for the effort.

I migrated to the version 9.3.0 and steel I do not see the email icon in each report , the problem is for all users and also for my profile as administrator with full authorization.
 


 
Posté : 27 Sep PM 16:099
 anil
(@anilherath)
Posts: 6
Active Member
 

Eg:
Access Path : Reports -> Real Work -> Detailed work per resource - monthly
Now you can see the icon as shown in the screen 

shot.


 
Posté : 28 Sep AM 06:099
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