I have this weird situation knocking on my head...

I have 9 different users with same profile QA Team: I haven't made changes in the access permissions and it is as per earlier version [5.2.1]. Admin of course has all the access.

I have created some Test cases (simple) and some other data. When I am trying to see the tickets from ticket screen, its not showing to all users except 1.
I have thoroughly checked all the access permissions and visibility settings, but I could not find the reason for this weird behavior. Even there is no error in the log file. So where am I going wrong?

Showing below error as per log file.

NEW CONNECTED USER 'devendra'
2016-05-10 19:16:14.471 ===== TRACE ===== DISCONNECTED USER 'devendra'
2016-05-10 19:16:21.832 ===== TRACE ===== NEW CONNECTED USER 'admin'
2016-05-10 19:16:31.298 ** ERROR ** Exception-[42S22] SQLSTATE[42S22]: Column not found: 1054 Unknown column 'testcase.idProductOrComponent' in 'on clause'
2016-05-10 19:16:31.298 ** ERROR ** For query : select testcase.id as id, T1.name as nameProject, T2.name as nameProduct, T3.name as nameVersion, T4.name as nameTestCaseType, testcase.name as name, convert(concat(T5.sortOrder,'#split#',T5.name,'#split#',COALESCE(T5.color,'')) using utf8) as colorNameRunStatus, convert(concat(T6.sortOrder,'#split#',T6.name,'#split#',COALESCE(T6.color,'')) using utf8) as colorNameStatus, T7.fullName as nameResource, testcase.idResource as idResource, testcase.handled as handled, testcase.done as done, testcase.idle as idle, testcase.externalReference as externalReference, T8.name as nameTestCase, convert(concat(T9.sortOrder,'#split#',T9.name,'#split#',COALESCE(T9.color,'')) using utf8) as colorNamePriority, T10.name as nameProductOrComponent,testcase.idProject as idproject from testcase left join project as T1 on testcase.idProject = T1.id left join product as T2 on testcase.idProduct = T2.id left join version as T3 on testcase.idVersion = T3.id left join type as T4 on testcase.idTestCaseType = T4.id left join runstatus as T5 on testcase.idRunStatus = T5.id left join status as T6 on testcase.idStatus = T6.id left join resource as T7 on testcase.idResource = T7.id left join testcase as T8 on testcase.idTestCase = T8.id left join priority as T9 on testcase.idPriority = T9.id left join product as T10 on testcase.idProductOrComponent = T10.id where testcase.idle=0 and ( (testcase.idProject not in (0) or testcase.idProject is null ) and (testcase.idProject not in (0) or testcase.idProject is null or (testcase.idResource='1') ) and (testcase.idProject not in (0) or testcase.idProject is null or (testcase.idUser='1') ) ) order by testcase.id desc
2016-05-10 19:16:31.298 ** ERROR ** Strack trace :
2016-05-10 19:16:31.298 ** ERROR ** #0 Sql->query called at [D:ProjeQtorWebSitetooljsonQuery.php:530]
2016-05-10 19:20:27.083 ** ERROR ** Exception-[42S22] SQLSTATE[42S22]: Column not found: 1054 Unknown column 'testcase.idProductOrComponent' in 'on clause'
2016-05-10 19:20:27.083 ** ERROR ** For query : select testcase.id as id, T1.name as nameProject, T2.name as nameProduct, T3.name as nameVersion, T4.name as nameTestCaseType, testcase.name as name, convert(concat(T5.sortOrder,'#split#',T5.name,'#split#',COALESCE(T5.color,'')) using utf8) as colorNameRunStatus, convert(concat(T6.sortOrder,'#split#',T6.name,'#split#',COALESCE(T6.color,'')) using utf8) as colorNameStatus, T7.fullName as nameResource, testcase.idResource as idResource, testcase.handled as handled, testcase.done as done, testcase.idle as idle, testcase.externalReference as externalReference, T8.name as nameTestCase, convert(concat(T9.sortOrder,'#split#',T9.name,'#split#',COALESCE(T9.color,'')) using utf8) as colorNamePriority, T10.name as nameProductOrComponent,testcase.idProject as idproject from testcase left join project as T1 on testcase.idProject = T1.id left join product as T2 on testcase.idProduct = T2.id left join version as T3 on testcase.idVersion = T3.id left join type as T4 on testcase.idTestCaseType = T4.id left join runstatus as T5 on testcase.idRunStatus = T5.id left join status as T6 on testcase.idStatus = T6.id left join resource as T7 on testcase.idResource = T7.id left join testcase as T8 on testcase.idTestCase = T8.id left join priority as T9 on testcase.idPriority = T9.id left join product as T10 on testcase.idProductOrComponent = T10.id where testcase.idle=0 and ( (testcase.idProject not in (0) or testcase.idProject is null ) and (testcase.idProject not in (0) or testcase.idProject is null or (testcase.idResource='1') ) and (testcase.idProject not in (0) or testcase.idProject is null or (testcase.idUser='1') ) ) order by testcase.id desc
2016-05-10 19:20:27.083 ** ERROR ** Strack trace :
2016-05-10 19:20:27.083 ** ERROR ** #0 Sql->query called at [D:ProjeQtorWebSitetooljsonQuery.php:530]