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Ticket and automatic allocation

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979 Vu
(@jlemoine)
Posts: 2
Active Member
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[#8990]

Hi everybody,I want to know if it's possible to create an automatic allocation without requiring approval from your own manager.In our company, engineers are asked to use tickets synchronized with our activities, and they are only allowed to create tickets. We have tickets and activities in place, but if they don't see the new ones, they are not assigned, and they can't input time into their own planning.Do you know if Projeqtor can automatically allocate the creator of the ticket to their own activity without requiring confirmation from the manager?Thank you for your response. 


 
Posté : 02/08/2023 12:04 pm
(@cecile)
Posts: 160
Membre Admin
 

Hello,
Does the administrator of your ProjeQtOr instance have set up the rights correctly according to what you want to do ?
Check what profile your engineers have on the concerned project (not their default profile), and what you want that profile to be able to do on the project.
Related screens concerned :
- Access modes (Project dependent)
- Access to data (Project dependent)

You may also check "Specific access" screen.


 
Posté : 02/08/2023 4:58 pm
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