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Ticket creator modification

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8,473 Vu
(@derf)
Posts: 10
Active Member
Début du sujet
 
[#3055]

Hello,

Is there a way to modify/change the ticket creator user ?

Thanks.

Fred


 
Posté : 16 Fév PM 17:022
(@babynus)
Posts: 14952
Membre Admin
 

Yes.
First you must have the right to do it (defined in Specific Access Rights) and then, move your cusor over the Creation icon (beside Ticket Title) you'll see an edit icon. Just click to edit...


 
Posté : 16 Fév PM 17:022
(@derf)
Posts: 10
Active Member
Début du sujet
 

Many thanks, Babynus.

Seems to partially works ... when i toggle to 'yes' for every profile and click save ... not all of them are saved ...

fred

Projeqtor V 5.2.3


 
Posté : 16 Fév PM 18:022
(@babynus)
Posts: 14952
Membre Admin
 

plg_personalizedTranslations_addToCustomFormatter

Could you please explain ?
I cannot reproduce.
When I change value and save, all are correclty saved.
Please describe use case exactely and possibly post print screen.


 
Posté : 16 Fév PM 19:022
(@derf)
Posts: 10
Active Member
Début du sujet
 

Sure 🙂

see attached docx.

Fred


 
Posté : 16 Fév PM 19:022
(@babynus)
Posts: 14952
Membre Admin
 

Strange, I cannot reproduce.
Could you please post Dump of table habilitationother

SELECT * FROM habilitationother where scope='canUpdateCreation' order by idProfile

 
Posté : 17 Fév AM 01:022
(@derf)
Posts: 10
Active Member
Début du sujet
 

Hi Babynus,

your query returns no rows.

Fred


 
Posté : 17 Fév AM 10:022
(@babynus)
Posts: 14952
Membre Admin
 

your query returns no rows.

:silly:

What result gives :

SELECT * FROM habilitationother ORDER BY scope, idProfile

 
Posté : 17 Fév AM 11:022
(@derf)
Posts: 10
Active Member
Début du sujet
 

see attached file for query result

Fred


 
Posté : 17 Fév AM 11:022
(@babynus)
Posts: 14952
Membre Admin
 

Are you sure you ran sql command on same database as the one you tested ?
For instance, on the document you attached with print screens there are 9 profiles, with some new ones (you created yourself).
In the dump, it seems that there is only 7 profiles, all defaut ones...
Or no change was ever saved...

Could you check for errors in log file and n browser console when you save this screen ?


 
Posté : 17 Fév PM 12:022
(@derf)
Posts: 10
Active Member
Début du sujet
 

Yes, Projeqtor schema is the default one in MySqlWorkbench.
There's no errors neither in Chrome Console, php.log nor projeqtor daily log file.


 
Posté : 17 Fév PM 13:022
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