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Hi all,
I create a ticket with some description content, and I don't want other member mistake to modify it. So the content of description should be displayed as read only by default. How can I?
Thank you very much!
Posté : 19 Nov AM 10:1111
If you displaying as readonly by default, noone will be able to enter date in the description 😉
This cannot be done on standard version.
With our screen customization plugin, you can define that the field will be readonly :
- either for given profiles
- or for given status (then you can for instance define that it can be changed only when status is recorded, and becomes readonly after)
Posté : 23 Nov PM 14:1111