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ticket responsible

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(@mtrem)
Posts: 23
Active Member
Début du sujet
 
[#4535]

hello,
i have a project with 10 users .
3 users "team members"
7 users "external team members"

is it possible see only "team members" in responsible combo box ?

in fact, i have a specific project to manage tickets. And all my users can create a ticket, but only 3 can be responsible .


 
Posté : 26 Juil PM 14:077
ANOLL
(@krowry)
Posts: 131
Active Member
 

Hello ,

If you don't want see your user "external team members " in combo box "responsible" , you just need to create your "external team member" in "User" or "Contact" and not in "Resource".
In comboBox "responsible" you see just the Resource.


 
Posté : 27 Juil AM 11:077
(@mtrem)
Posts: 23
Active Member
Début du sujet
 

thank you for your reply.
i understand, but "external team member" have this profil only on kind of project. They can also resource on other project.


 
Posté : 27 Juil AM 11:077
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