Hello together,
I've tried to find an answer in the forum - but no success 🙁
Short description:
On a ticket is a time for the planned work added - as an example 140 h.
When printing the ticket list (via printer or pdf) the planned work differs from the data on the frontend - it's now 136 h.
Please see attached picture.
With other words:
Printing a ticket list the planned work is calculated in full days (rounded down(planned work / 8 ) * 8 ) but shown in hours.
Is it possible to change it so the time is shown as in the ticket?
I didn't find a parameter in the configuration 🙁
Thank you for your help!
Regards
Mathias
It seems you don't have same number of days displayed in JavasCript and PHP.
PHP always reflezct last aparmeter value, but javascript needs a page refreh.
Involved global parameter is "number of hours per day".
After changing this value, make sure to disconnect / reconnect.
Thanks for your answer!
I've done it more than twice times changing the global parameter, reconnecting - but always the same "feature"!
As a result the print shows always hours for a full working day (in hours) and not the planned work from the formular.
The field in the table stores the planned work time as decimal(9,5). It stores the planned time in days not in hours (as added in the formular).
The problem - from my point of view:
Printing the ticket list takes only the predecimal multiplikating with "number of hours per day".
Regards
Mathias
Issue confirmed.
Ticket #1725 recorded
Ticket #1725 fixed.
Will be deployed on V5.0.1
Hello #babynus,
perferct work - thanks a lot!
I've installed 5.0.1 and this task ist solved.
How can I close this tread?
Regards
Mathias
Hi,
Don't need to close topic.
You can lock it if you please, or change icon in order to indicate it is solved, but there is no need to do anything.
Regards.