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Topic starter
Hi,
Is it possible to add Requester in Ticket Simple ?
Posted : 14 Jan 2025 23H47
The creator of the simple ticket automatically becomes the requester on the tickets but for this he must be registered as a contact in addition to being a resource.
We do not show this field because this screen is not dedicated to ticket management but only to their creation.
Otherwise, use the screen customization plugin to add any field to your screens.
Posted : 16 Jan 2025 16H37