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Hi,
Is it possible to add Requester in Ticket Simple ?
Posté : 14/01/2025 11:47 pm
The creator of the simple ticket automatically becomes the requester on the tickets but for this he must be registered as a contact in addition to being a resource.
We do not show this field because this screen is not dedicated to ticket management but only to their creation.
Otherwise, use the screen customization plugin to add any field to your screens.
Posté : 16/01/2025 4:37 pm