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Resubmission of tic...
 
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Resubmission of tickets by date or number of days

5 Posts
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(@magast)
Posts: 43
Active Member
Topic starter
 
[#9274]

Is it possible to create an evolution that allows a ticket to be resubmitted on a specific date or after a configurable number of days?

In my opinion, this would be a very useful function in your really very good program.

Best regards
Markus


 
Posted : 30 Jan 2024 14H27
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Could you explain the request ?

allows a ticket to be resubmitted

What is resubmission ?

on a specific date 

What date ?

or after a configurable number of days

Configurable where ?
From what date ? The specific one ? 


 
Posted : 31 Jan 2024 13H04
(@magast)
Posts: 43
Active Member
Topic starter
 

The idea is to set a date or a number of days as a reminder for a ticket and perhaps also to create a list of these tickets for the current day.


 
Posted : 31 Jan 2024 13H33
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Did you look at Notifications ?
I think it is what you expect.


 
Posted : 31 Jan 2024 13H42
(@magast)
Posts: 43
Active Member
Topic starter
 

Thank you

I think this is the soultion to my request.

Best regards
Markus


 
Posted : 31 Jan 2024 14H04
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