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after installation: admin passwort doesn't work

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 Ecky
(@ecky83)
Posts: 6
Active Member
Topic starter
 
[#5955]

Hello!
after copying the files downloaded from the ProjeQtOr homepage on my webserver and creating a new database, everything seems fine: i could enter all data of the server and all fields were green.. then i contiuned and i got to the login windows --- there i should write admin als user and also admin as password... but it told me: invalid credentials.

i tried with copy and paste, big and small A.. everything. no chance. i went as described into another post to phpMyAdmin and wanted to reset there the password.. but also no chance: i don't have the rows "salt" and "crypto" to set dem NULL.. so what else can i do?
somewhere in the forum i also found the MD5 crypted code for "admin" - but also this didn't work.. meanwhile i did this three times and also recreated an database.

might it be a probem, that the installation ist in the folder domain.tld/pmo1 instead of domain.tld/projeqtor ??

Thanks and regards,
Ecky


 
Posted : 03 May 2019 12H14
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Please drop your database (it should first be empty), and will be created automatically.
Remove file tool/parametersLocation.php and connect to projector : you will play again configuration.
At the end, you'll be able to connect as admin/admin.


 
Posted : 03 May 2019 18H12
 Ecky
(@ecky83)
Posts: 6
Active Member
Topic starter
 

Hello,
thanks! did it so.. now it seems to work.. at leas the password.. but now for over one hour it writes: "Upgrade in currently running. Wait until it ends"
ist this normal?
regards, Ecky.


 
Posted : 03 May 2019 19H37
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

It is because previous install faiked.
Delete file projeqtor/files/cron/MIGRATION


 
Posted : 03 May 2019 23H02
 Ecky
(@ecky83)
Posts: 6
Active Member
Topic starter
 

hi! thanks for the advice. i did so.. then the login seemd to work (it looks longer than before).. but in the end nothing else happend. i opend a new private browser window (for new session, etc) and tried to log in..
guess what: again: "Invalid login parameters"

any further ideas?


 
Posted : 04 May 2019 16H01
 Ecky
(@ecky83)
Posts: 6
Active Member
Topic starter
 

...and now i tried the whole procedure again.. maybe there are some not allowed signs in the sql-password? are there any, i shouldn't use?
regards, Ecky


 
Posted : 04 May 2019 16H09
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

It's not a mysql password issue.
Have a look at your DB : you should have a bit more than 200 tables.
So connection to db is fine.

After migration, try and clear browser cache, including cookies, or try and connect with another browser.


 
Posted : 04 May 2019 16H38
 Ecky
(@ecky83)
Posts: 6
Active Member
Topic starter
 

hi,
of course i tried also this.. just right now i recreated the folder and exaxtly how downloaded and created a new database called projeqtor, with same user and a "stupid" password.. after upload i went to the installpage, put in all parameters (but i didn't change timezone and language, everything turned green and was saved.. then firefox took me to the login-page.. in this moment i opend edge - and tried to login with admin/admin -> the wheel truned for about 20 sec. then it disapeard, but the login windows remaind. so i made one more click to "ok" for login and it tells me again: "Invalid login parameters"

what do i do wrong?? i use a virtual web server with ubuntu 14.x on it and plesk as management software.. are there maybe any known issues`?

regards, Ecky


 
Posted : 05 May 2019 18H55
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Please check for errors in projeqtor log file (at location you defined in configuration screen).
Post here any error.

Also look for errors in browser console.


 
Posted : 05 May 2019 19H54
 Ecky
(@ecky83)
Posts: 6
Active Member
Topic starter
 

oh.. quite a lot of errors..


 
Posted : 05 May 2019 21H15
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Hi,

Migration was not complete.
It stopped during script for V1.7.0, after 2mn.
I guess you will find a "timeout" in Apache error log file.

Try and increase max_execution_time in php.ini (try and set to very big value such as 6000, which represents 100 minutes)
Restart Apache/PHP and retry deployment from scratch.
It should complete after a long time.

The main issue is that your server is very slow.
In all cases I met, migration was complete before 2min (on my laptop it takes less than 30s, on my servers, it takes 15 seconds max)


 
Posted : 06 May 2019 0H56
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