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after installation: admin passwort doesn't work

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 Ecky
(@ecky83)
Posts: 6
Active Member
Début du sujet
 
[#5955]

Hello!
after copying the files downloaded from the ProjeQtOr homepage on my webserver and creating a new database, everything seems fine: i could enter all data of the server and all fields were green.. then i contiuned and i got to the login windows --- there i should write admin als user and also admin as password... but it told me: invalid credentials.

i tried with copy and paste, big and small A.. everything. no chance. i went as described into another post to phpMyAdmin and wanted to reset there the password.. but also no chance: i don't have the rows "salt" and "crypto" to set dem NULL.. so what else can i do?
somewhere in the forum i also found the MD5 crypted code for "admin" - but also this didn't work.. meanwhile i did this three times and also recreated an database.

might it be a probem, that the installation ist in the folder domain.tld/pmo1 instead of domain.tld/projeqtor ??

Thanks and regards,
Ecky


 
Posté : 3 Mai PM 12:055
(@babynus)
Posts: 14952
Membre Admin
 

Please drop your database (it should first be empty), and will be created automatically.
Remove file tool/parametersLocation.php and connect to projector : you will play again configuration.
At the end, you'll be able to connect as admin/admin.


 
Posté : 3 Mai PM 18:055
 Ecky
(@ecky83)
Posts: 6
Active Member
Début du sujet
 

Hello,
thanks! did it so.. now it seems to work.. at leas the password.. but now for over one hour it writes: "Upgrade in currently running. Wait until it ends"
ist this normal?
regards, Ecky.


 
Posté : 3 Mai PM 19:055
(@babynus)
Posts: 14952
Membre Admin
 

It is because previous install faiked.
Delete file projeqtor/files/cron/MIGRATION


 
Posté : 3 Mai PM 23:055
 Ecky
(@ecky83)
Posts: 6
Active Member
Début du sujet
 

hi! thanks for the advice. i did so.. then the login seemd to work (it looks longer than before).. but in the end nothing else happend. i opend a new private browser window (for new session, etc) and tried to log in..
guess what: again: "Invalid login parameters"

any further ideas?


 
Posté : 4 Mai PM 16:055
 Ecky
(@ecky83)
Posts: 6
Active Member
Début du sujet
 

...and now i tried the whole procedure again.. maybe there are some not allowed signs in the sql-password? are there any, i shouldn't use?
regards, Ecky


 
Posté : 4 Mai PM 16:055
(@babynus)
Posts: 14952
Membre Admin
 

It's not a mysql password issue.
Have a look at your DB : you should have a bit more than 200 tables.
So connection to db is fine.

After migration, try and clear browser cache, including cookies, or try and connect with another browser.


 
Posté : 4 Mai PM 16:055
 Ecky
(@ecky83)
Posts: 6
Active Member
Début du sujet
 

hi,
of course i tried also this.. just right now i recreated the folder and exaxtly how downloaded and created a new database called projeqtor, with same user and a "stupid" password.. after upload i went to the installpage, put in all parameters (but i didn't change timezone and language, everything turned green and was saved.. then firefox took me to the login-page.. in this moment i opend edge - and tried to login with admin/admin -> the wheel truned for about 20 sec. then it disapeard, but the login windows remaind. so i made one more click to "ok" for login and it tells me again: "Invalid login parameters"

what do i do wrong?? i use a virtual web server with ubuntu 14.x on it and plesk as management software.. are there maybe any known issues`?

regards, Ecky


 
Posté : 5 Mai PM 18:055
(@babynus)
Posts: 14952
Membre Admin
 

Please check for errors in projeqtor log file (at location you defined in configuration screen).
Post here any error.

Also look for errors in browser console.


 
Posté : 5 Mai PM 19:055
 Ecky
(@ecky83)
Posts: 6
Active Member
Début du sujet
 

oh.. quite a lot of errors..


 
Posté : 5 Mai PM 21:055
(@babynus)
Posts: 14952
Membre Admin
 

Hi,

Migration was not complete.
It stopped during script for V1.7.0, after 2mn.
I guess you will find a "timeout" in Apache error log file.

Try and increase max_execution_time in php.ini (try and set to very big value such as 6000, which represents 100 minutes)
Restart Apache/PHP and retry deployment from scratch.
It should complete after a long time.

The main issue is that your server is very slow.
In all cases I met, migration was complete before 2min (on my laptop it takes less than 30s, on my servers, it takes 15 seconds max)


 
Posté : 6 Mai AM 00:055
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