Hello,
we are actually using v11.0.2 (checked changelog of actual version but found nothing) and are encountering the following problem:
Two users, having same Profile (Administrator) and both are not part of the relevant project - but in opening the details of a closed activity,
the list of assigned ressources differs. One gets the list of assigned ressources and the other gets no information (see attached screenshots).
Do you have an idea on what might be wrong?
Best regards,
Torben
What version are you using ?
Issue is that you should see a "show closed" button.
When Activity is closed, its assignmments are also closed. Logic.
So one use should have opetion on and other off.
We are using Version 11.0.2.
I checked "Change-History" of newer versions, but found nothing that seems to have changed in this case.
The "problem" I described concerns the same activity - opened by two different users, having the same profile (and so the same rights).
For this case I would expect the same behaviour - either the assignments are shown or they are not shown. What we get is that the assignments are shown for the one user and are not visible for the other.
We allready cleared the cache but without effort - the behaviour is the same.
Best regards,
Torben
For this case I would expect the same behaviour - either the assignments are shown or they are not shown.
Please carefully read my answer...
I'm sorry to write you again 😉
The problem is, that the checkbox you mention is not available (see first attached screenshot).
Cause my problem still exists, I just updated to actual version 11.1.3, but nothing changed.
What I've found is some strange setting in plugin "ScreenCustomization" (see second attached creenshot).
Because of having a lot of activities and intensively using custom fields, I can't simply try a reset to standard disposition ...
If this is the reason why we don't see the checkbox (and I assume so) - I would be happy, if there is any chance
to get it back into correct position.
Best regards,
Torben
It is just that your activity is closed.
You cannot update a closed activity.
We don't want to edit the assignments of closed activities.
I just expected to see what assignments were made / who was assigned.
At the moment, the information about the assigned ressources disappears - as soon as the activity get closed.
Best regards,
Torben
there is obviously a difference between the two admins. Either they have a profile on the project in question, the customization was only done on the type of activity? Have you checked on the profile or status? Otherwise maybe a difference between browsers... cache cleared?
Ticket #8040 recoreded : on closed activities, option to show closed assignments should be considered as Yes