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Hi Babynus,
Case: We have an item, which should be copied. The copied item has status "new". My mails will be always sent out on status "new".
Problem: The mails will be sent out right after copying, before updateing record. So the copy with old record is announce to be new. This lead to irritation by receiver of mails, because after copy we update the records. And receiver of mail didn't find new record.
Desired solution: A copy of an item should not send out mail. Once the copied record is saved, mail should be sent out.
Klaus
Hi,
Registered as Ticket #361.
Way of implemeting must be analized.
Maybe the simplest way is to clear the status on cpied items.
Regards.
Babynus