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Cannot create Allocations,

 
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Last Post by babynus 8 years ago
10 Posts
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 Kevin Attard Compagno
(@247supported)
Posts: 6
Active Member
Topic starter
 
[#5254]

Hi All

When I try to create "Allocations to Projects", I get an error with:

Technical issue occurred possibly due to bad network connection. Please try again. If issue persists, please contact your administrator.

...and an error in the browser console that suggests "objectDetail.php" cannot be loaded with a 404 error. I have checked, and the file DOES exist with permission flags 0644.

What am I missing?

Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help http://xhr.spec.whatwg.org/
dojo.js:2:3543
=> 452ms | page='startGuide.php' | destination='centerDiv' (server:438ms, client:14ms)
projeqtor.js:76:3
=> 786ms | page='objectMain.php' | destination='centerDiv' (server:568ms, client:218ms)
projeqtor.js:76:3
[1] Error on xhrPost return for loadContent('objectDetail.php?destinationWidth=1529&destinationHeight=209&isIE=', 'detailDiv', '[object HTMLFormElement]', 'undefined') :
RequestError: Unable to load objectDetail.php?destinationWidth=1529&destinationHeight=209&isIE= status: 404
projeqtor.js:864:13
{…}
​
message: "Unable to load objectDetail.php?destinationWidth=1529&destinationHeight=209&isIE= status: 404"
​
response: Object { url: "objectDetail.php?destinationWidth=1529&destinationHeight=209&isIE=", loaded: 32586, status: 404, … }
​
responseText: "nnnnnnnnPage not found – 247 Supportednnnnttntttwindow._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/2\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/2\/svg\/","svgExt":".svg","source":{"concatemoji":"http:\/\/www.247supported.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=4.6.11"}};nttt!function(a,b,c){function d(a){var c,d,e,f,g,h=b.createElement("canvas"),i=h.getContext&&h.get…"
​
stack: "_4a8@ http://www.247supported.com/projects/external/dojo/dojo.js?version=V7.0.9.0200:2:126483n_31d@http://www.247supported.com/projects/external/dojo/dojo.js?version=V7.0.9.0200:2:85374n_32a@http://www.247supported.com/projects/external/dojo/dojo.js?version=V7.0.9.0200:2:85801 n"
​
status: 404
​
xhr: XMLHttpRequest { readyState: 4, timeout: 0, withCredentials: false, … }
​
__proto__: Object { name: "RequestError", constructor: _4a8(), stack: "" }
dojo.js:2:104011
[1] Error on xhrPost return for loadContent('objectDetail.php?destinationWidth=1529&destinationHeight=209&isIE=', 'detailDiv', '[object HTMLFormElement]', 'undefined') :
RequestError: Unable to load objectDetail.php?destinationWidth=1529&destinationHeight=209&isIE= status: 404
projeqtor.js:864:13
Object { message: "Unable to load objectDetail.php?destinationWidth=1529&destinationHeight=209&isIE= status: 404", stack: "_4a8@ http://www.247supported.com/projects/external/dojo/dojo.js?version=V7.0.9.0200:2:126483n_31d@http://www.247supported.com/projects/external/dojo/dojo.js?version=V7.0.9.0200:2:85374n_32a@http://www.247supported.com/projects/external/dojo/dojo.js?version=V7.0.9.0200:2:85801 n", response: {…}, status: 404, responseText: "nnnnnnnnPage not found – 247 Supportednnnnttntttwindow._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/2\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/2\/svg\/","svgExt":".svg","source":{"concatemoji":"http:\/\/www.247supported.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=4.6.11"}};nttt!function(a,b,c){function d(a){var c,d,e,f,g,h=b.createElement("canvas"),i=h.getContext&&h.get…", xhr: XMLHttpRequest }
dojo.js:2:104011
[2] Error on xhrPost return for loadContent('objectDetail.php?destinationWidth=1529&destinationHeight=209&isIE=', 'detailDiv', '[object HTMLFormElement]', 'undefined') :
RequestError: Unable to load objectDetail.php?destinationWidth=1529&destinationHeight=209&isIE= status: 404
projeqtor.js:864:13
{…}
​
message: "Unable to load objectDetail.php?destinationWidth=1529&destinationHeight=209&isIE= status: 404"
​
response: Object { url: "objectDetail.php?destinationWidth=1529&destinationHeight=209&isIE=", loaded: 32586, status: 404, … }
​
responseText: "nnnnnnnnPage not found – 247 Supportednnnnttntttwindow._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/2\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/2\/svg\/","svgExt":".svg","source":{"concatemoji":"http:\/\/www.247supported.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=4.6.11"}};nttt!function(a,b,c){function d(a){var c,d,e,f,g,h=b.createElement("canvas"),i=h.getContext&&h.get…"
​
stack: "_4a8@ http://www.247supported.com/projects/external/dojo/dojo.js?version=V7.0.9.0200:2:126483n_31d@http://www.247supported.com/projects/external/dojo/dojo.js?version=V7.0.9.0200:2:85374n_32a@http://www.247supported.com/projects/external/dojo/dojo.js?version=V7.0.9.0200:2:85801 n"
​
status: 404
​
xhr: XMLHttpRequest { readyState: 4, timeout: 0, withCredentials: false, … }
​
__proto__: Object { name: "RequestError", constructor: _4a8(), stack: "" }
dojo.js:2:104011
Error on xhrPost return for loadContent('objectDetail.php?destinationWidth=1529&destinationHeight=209&isIE=', 'detailDiv', '[object HTMLFormElement]', 'undefined') :
RequestError: Unable to load objectDetail.php?destinationWidth=1529&destinationHeight=209&isIE= status: 404
projeqtor.js:869:13
Object { message: "Unable to load objectDetail.php?destinationWidth=1529&destinationHeight=209&isIE= status: 404", stack: "_4a8@ http://www.247supported.com/projects/external/dojo/dojo.js?version=V7.0.9.0200:2:126483n_31d@http://www.247supported.com/projects/external/dojo/dojo.js?version=V7.0.9.0200:2:85374n_32a@http://www.247supported.com/projects/external/dojo/dojo.js?version=V7.0.9.0200:2:85801 n", response: {…}, status: 404, responseText: "nnnnnnnnPage not found – 247 Supportednnnnttntttwindow._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/2\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/2\/svg\/","svgExt":".svg","source":{"concatemoji":"http:\/\/www.247supported.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=4.6.11"}};nttt!function(a,b,c){function d(a){var c,d,e,f,g,h=b.createElement("canvas"),i=h.getContext&&h.get…", xhr: XMLHttpRequest }
dojo.js:2:104011


 
Posted : 02 Jul 2018 20H18
 babynus
(@babynus)
Posts: 14952
Member Admin
 

Can you please send content of projetor log file.


 
Posted : 03 Jul 2018 19H13
 Kevin Attard Compagno
(@247supported)
Posts: 6
Active Member
Topic starter
 

Log file attached, but it seems not helpful. Is there some other file I should send? Or is there something I need to do to increase the verbosity?

projeqtor_20180702.log.

 
Posted : 03 Jul 2018 19H45
 babynus
(@babynus)
Posts: 14952
Member Admin
 

It looks like you have strange apache config (or possibly it's not apache)

1) variable objectClass is not passed to the request, but it'"s mandatory ...
2) on objectMain.php, open objectDetail.php failfs (although they are on same folder

For 2) you can try and replace line 72 in objectMain.php from

to

Check your apache config, proxy and reverse proxy config.
Possibly apache log file can give explanations.


 
Posted : 04 Jul 2018 14H52
 Kevin Attard Compagno
(@247supported)
Posts: 6
Active Member
Topic starter
 

 
Posted : 05 Jul 2018 16H30
 Kevin Attard Compagno
(@247supported)
Posts: 6
Active Member
Topic starter
 

 
Posted : 05 Jul 2018 18H03
 Kevin Attard Compagno
(@247supported)
Posts: 6
Active Member
Topic starter
 

Hi there

I am using a hosting package with www.namecheap.com/

I tried the change to the PHP file as you suggested, but there is no difference in the behaviour. Is there any other part of ProjeQtor that also uses the objectDetail.php file - maybe we can run some simple test to eliminate some possible causes?

I am also attaching a phpinfo page in case it is useful to you...

Regards

Kevin

phpinfo-projeqtor.htm_2018-07-05.zip
phpinfo-projeqtor.htm_2018-07-05-2.zip

 
Posted : 05 Jul 2018 18H07
 babynus
(@babynus)
Posts: 14952
Member Admin
 

What is stange is the some query paramerters are not given to the request.

This can be either because your browser filters it or because your web hgoster filters it.

Try with different borwser, on different OS.
Try browser withour any extension.
Ask your provider about its security constraints.


 
Posted : 05 Jul 2018 19H35
 Kevin Attard Compagno
(@247supported)
Posts: 6
Active Member
Topic starter
 

Hi

1. Chrome Incognito on Mac - same problem
2. Firefox on Mac - same problem
3. Firefox on Mac Private Browsing - same problem
4. Chrome on Windows 2012 R2 Server without extensions - same problem

"Security Constraints" is a VERY vague statement - can you please be a bit more specific?

I can provide admin access to the system and possibly also FTP access to the installation if it helps.

Please advise next step.

Regards

Kevin


 
Posted : 06 Jul 2018 13H42
 babynus
(@babynus)
Posts: 14952
Member Admin
 

1. Chrome Incognito on Mac - same problem
2. Firefox on Mac - same problem
3. Firefox on Mac Private Browsing - same problem
4. Chrome on Windows 2012 R2 Server without extensions - same problem

So it does not seem to be a client side issue

Sure, some configuration of your provider is involved.
Now great difficulty will be to find the source...
I'm afraid we cannot help much on this side.
Please check with your provider.


 
Posted : 06 Jul 2018 14H34
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