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Delete link beetwen Ticket and task

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12.8 {numéro}K Vu
(@guest)
Posts: 120
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Début du sujet
 
[#193]

Hello,

I've link the ticket #2 link with an activity by the listbox (planning activity).
Then i've remove the link. When i want to delete the activity, I've a msgbox as it's impossible because the ticket #1 (older ticket, closed) is also attach.
The ticket #1 is closed, and haven't link with no-one activity.

Best regards,
Olivier


 
Posté : 7 Sep PM 15:099
(@babynus)
Posts: 14952
Membre Admin
 

I've registered this as ticket #409 because it looks like a bug.
Could you check by reading ticket #1 that it is realy not linked to the activity ?


 
Posté : 7 Sep PM 20:099
(@guest)
Posts: 120
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Début du sujet
 

Yes, I confirm that tocket #1 is not link.
Olivier


 
Posté : 7 Sep PM 20:099
(@babynus)
Posts: 14952
Membre Admin
 

Hi, I could not reproduce :

My test case :
Create activity #1
Create ticket #1, no parent activity
Create ticket #2, parent activity = activity #1
Delete activity #1 : error, 1 ticket linked
Delete ticket #2 : OK
Delete activity #1 : OK

Really, as the controle is based only on the existence of a ticket with idActivity = "1", if no item exists, th con,trole can't block.

Can you check in database : existence of Ticket where idActivity = the id of the activity you try to delete (even if the ticket is closed, the deletion of the activity is refused : the activity can only be closed, not deleted)
If issue persist, can you send print screen of details to support@toolware.fr ?

Thx.


 
Posté : 7 Sep PM 21:099
(@guest)
Posts: 120
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Début du sujet
 

Hie,

It's OK now.

Olivier


 
Posté : 8 Sep PM 13:099
(@babynus)
Posts: 14952
Membre Admin
 

What was wrong ?


 
Posté : 9 Sep AM 02:099
(@guest)
Posts: 120
Active Member
Début du sujet
 

I Don't know exactly, but i had some mistakes until i restart IE, and them all was OK...
Olivier


 
Posté : 9 Sep AM 09:099
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