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Error receiving mail: Activity / Ticket / other does not exist

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(@anton)
Posts: 3
Active Member
Début du sujet
 
[#6124]

Hello members of Projeqtor community!

I've faced error with receiving e-mail with IMAP.
I made settings in "Automatic import of replies to emails". When I send the message with "Reply" button in Thunderbird Projeqtor does not create note for object. I see the message in log:
2019-07-12 10:34:44.957 ===== TRACE ===== Message received from zzz.zzz@zzz.com with response to note on Activity #231] that does not exist in this database

Please take a look at the number of Activity: #231]. The same thing with Tickets. The number has ] at the end.
So I wonder if this my incorrect settings or the bug in the Projeqtor?

Appreciate any help!

Regards,
Anton Toem


 
Posté : 12 Juil PM 12:077
(@babynus)
Posts: 14952
Membre Admin
 

Which version of projeqtor are you using ?
(I think it is an old issue already fixed)


 
Posté : 13 Juil PM 18:077
(@anton)
Posts: 3
Active Member
Début du sujet
 

Hello, Babynus!
Thanks for reply.

I use Projeqtor 8.0.6.


 
Posté : 17 Juil PM 13:077
(@babynus)
Posts: 14952
Membre Admin
 

Hi,
Cannot reproduce, as it may come from mail server or mail client.

To fix the issue, you can add 1 line after line 928 on model/Cron.php, this way :

  		$id=str_replace($arrayFrom, $arrayTo, $id);	
  		$id=str_replace(']','',$id);

This will be included in next patch of projeqtor


 
Posté : 18 Juil PM 17:077
(@anton)
Posts: 3
Active Member
Début du sujet
 

Hi Babynus!

I've made the change in Cron.php.
It works now!

Thanks a lot!

Regards,
Anton


 
Posté : 19 Juil PM 13:077
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