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Gantt remains blank when more than the limit should be loaded.

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(@coasterman)
Posts: 127
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Début du sujet
 
[#9209]

If i select the hat project of all hat projects and the number of displayed lines exceeds the limit ( in my case 6000) then the area where the gantt shall be displayed remains empty...
I tried to increase it in the general settings, but it seams to be limited to 6000...

 


 
Posté : 18/12/2023 5:08 pm
(@babynus)
Posts: 14952
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Any error in projeqtor log file or in browser console.


 
Posté : 19/12/2023 2:42 pm
(@coasterman)
Posts: 127
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There is no entry in the projeqtor log.

Attached ist the output of the Edge browser console and problems window (shown below the browser console)
I just changed the servers name in the log.


 
Posté : 19/12/2023 3:59 pm
(@coasterman)
Posts: 127
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It looks like the json items (array) stopps after arround 4400 objects.
It is not always the same number. Once 4490, once 4424 etc.
(this was already the case in V10.4.3 but i taught to wait for stable 11.0.3)


 
Posté : 20/12/2023 3:40 pm
(@coasterman)
Posts: 127
Reputable Member
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I switched once the log to script level, but also there no abnormality
(Replaced IPs)


 
Posté : 20/12/2023 4:06 pm
(@babynus)
Posts: 14952
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There is somme issue for sure.
We must find the loggued error.

First, search in Apache or PHP error log for errors (just produce the anomaly to be sure to gt the correct timeframe in the log)

If you don't find errors in logs, try this workaround :
Open the browser console.
Go to tab "network"
Play the case that generate the issue
On the network log, serach for call to jsonQuery.php : select it
Int the right part, select tab response : you should bet a json text
At the end of the json text, you should get an error message : post it here.


 
Posté : 23/12/2023 7:09 pm
(@coasterman)
Posts: 127
Reputable Member
Début du sujet
 

An interesting fact is, that normal user don't have this problem... Just administrator...
And there is also missing the Notification bell in the top menu (but the Log symbol is there instead...)
If I put a filter (becasue menubar with filtersymbol is shown) and i switch to some other topic like Tickets and back, then it shows me values.

It starts transmitting

.../view/planningMain.php?destinationWidth=1631&destinationHeight=1239&isIE=&xhrPostDestination=centerDiv&xhrPostIsResultMessage=false&xhrPostValidationType=&xhrPostTimestamp=1704384527937&csrfToken=

Then it comes to the part:

   

        

(@babynus)
Posts: 14952
Membre Admin
 

Hi,
I think you reack the limits of the browser capacity.
We set a limit to display items, defaut is 2000 and you should not increase this limit to much.
It seems you set limit to more than 4000, so maybe the browser is braking down : too many items to render.

NB : we plan to implement lazy loading on Gantt view, like existing for main lists (lists for tickets, activities) that are able to display thouthands of items without any issue.
But it is a heavy work evolution...


 
Posté : 07/01/2024 9:15 pm
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