Hello,
We are facing what I call a "display issue" with some fields in Activities or Milestones screens for exemple..
Everytime I open an item, many fields are smaller than normal, and description textbox appears with some HTML code inside.
See picture below, I think it's self explanatory.
We didn't change anything before issue appeared, and since then we upgraded to 6.4.4, but pb remains the same.
I tried to run demo app from Projeqtor Website, to check whether it could a pb with my computer. But then display is OK.
So if anybody has an idea on the way to solve this issue, it would be great.
Thx
Alain
It seems your instance does not recognize database fields format.
Did you change anything on database when issue occured ?
Nope 😐
We only restarted the DB, this was the first reboot since the install' we performed 1 month ago.
And I couldn't guarrantee that this issue occured just after this reboot.
please check that parameters.php refers to correct database format (mysql, psql)
also check for your db log file for any error.
Maybe some services did not restart correctly.
It seems ok :
$paramDbType='mysql';
Just to be sure, did you try to disconnect and reconnect ?
So, we finally found, thanks to your previous message suggesting to check DB log file.
We got this kind of error many times in this file :
2017-11-08 10:03:19.476 ** ERROR ** [V6.4.4] Exception-[HY000] SQLSTATE[HY000]: General error: 1030 Got error 28 from storage engine
2017-11-08 10:03:19.476 ** ERROR ** [V6.4.4] For query : desc linkable
2017-11-08 10:03:19.476 ** ERROR ** [V6.4.4] Strack trace :
2017-11-08 10:03:19.476 ** ERROR ** [V6.4.4] #0 Sql->query called at [/var/www/html/projeqtor/model/persistence/SqlElement.php:3255]
2017-11-08 10:03:19.476 ** ERROR ** [V6.4.4] #1 SqlElement->getFormatList called at [/var/www/html/projeqtor/model/persistence/SqlElement.php:2836]
2017-11-08 10:03:19.476 ** ERROR ** [V6.4.4] #2 SqlElement->getDataType called at [/var/www/html/projeqtor/model/persistence/SqlElement.php:2218]
2017-11-08 10:03:19.476 ** ERROR ** [V6.4.4] #3 SqlElement->getSqlElementsFromCriteria called at [/var/www/html/projeqtor/model/persistence/SqlElement.php:2489]
2017-11-08 10:03:19.476 ** ERROR ** [V6.4.4] #4 SqlElement->getSingleSqlElementFromCriteria called at [/var/www/html/projeqtor/view/objectDetail.php:3447]
2017-11-08 10:03:19.476 ** ERROR ** [V6.4.4] #5 drawLinksFromObject called at [/var/www/html/projeqtor/view/objectDetail.php:848]
2017-11-08 10:03:19.476 ** ERROR ** [V6.4.4] #6 drawTableFromObject called at [/var/www/html/projeqtor/view/objectDetail.php:275]
We cleaned our filesystem cause there wasn't enough space remaining on it, and restarted Projeqtor.
Now situation is back to normal !
Thx for your help