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Link Element Missing

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4,157 Vu
(@karl-binet)
Posts: 128
Reputable Member
Début du sujet
 
[#7496]

HelloV 9.1.2
I'm am in an activity, it says 6 Linked element but there not showing  up
Any hint on how to solve the issue ? 
Regards

 


 
Posté : 15/04/2021 7:48 pm
(@babynus)
Posts: 14952
Membre Admin
 

It seems you have unconsistent custom file.
It may happen with customized object with older versions of Screen Customization

Open file projeqtor/model/custom/Activity.php and ensure that fields declaration sets $_sec_Link as almost the last position, just before $_nbColMax (not taking into accouns static fields)
You can refer to projeqtor/model/ActivityMain.php list of fields, that may be the same except for your own customizations.

  public $_sec_ToDoList;
  public $_SubTask;
  public $_sec_Link;
  public $_nbColMax=3;

  public static $_customFields=array(

 
Posté : 15/04/2021 8:32 pm
Louis Heredero
(@baryhobal)
Posts: 49
Trusted Member
 

Hello,

We seem to have the same problem. We only noticed this recently, after updating to V9.1.2. It happened on a ticket. I've checked model/custom/Ticket.php but it seems correct. I also checked the database for any inconsistency in the link refs but there's no problem with that either.


 
Posté : 17/04/2021 1:47 am
(@karl-binet)
Posts: 128
Reputable Member
Début du sujet
 

Hi,

Thanks i have modified the file projeqtor/model/custom/Activity.php and everything went back to normal.

Regards


 
Posté : 26/04/2021 11:03 pm
Fanch
(@fsouliers)
Posts: 86
Estimable Member
 

Hello,
I had the same problem with activities --> I applied the modification, it works now
I have the same problem with actions --> the model/custom/Action.php looks like the Activity one ... but the problem still exists 🙁

The very (very very) strange behavior is the following :
- it seems to work (on actions)
- then I set the status of the action to "closed" ... and the display bug is back!


 
Posté : 03/06/2021 6:40 pm
(@babynus)
Posts: 14952
Membre Admin
 

The very (very very) strange behavior is the following :
- it seems to work (on actions)
- then I set the status of the action to "closed" ... and the display bug is back!

Don't you have some customization that hides things depending on status ?


 
Posté : 04/06/2021 4:42 pm
Fanch
(@fsouliers)
Posts: 86
Estimable Member
 

Hello,
no I hadn’t ... but actually the customization screen is getting mad and out of control ...
(the hidden checkbox of «liste des points à traiter» is actually unchecked and the position of «Traitement» moved when I tried to check/uncheck the «liste des points à traiter» ... and it doesn’t want to go back to its position)


 
Posté : 07/06/2021 5:24 pm
(@babynus)
Posts: 14952
Membre Admin
 

Hi,

It seems you move «liste des points à traiter» (a section) after "description" (section)
Then the tool considered all items that were below "desction" section are new below "liste des points à traiter" section.
I guess you then moved section "liste des points à traiter" after "result"
I got same result as yours this way.

Only way to get things back is to move fields, one by one back under section description

Notice that moving a section may have weids behavior : if you move it before some fields, these fields will move into this section
Exemple : if you have
SECTION A
    fld1
    fld2
    fld3
    fld4
SECTION B
    fld5
if you move SECTION B after field fld2, you'll get
SECTION A
    fld1
    fld2
SECTION B
    fld5
    fld3
    fld4

   
 


 
Posté : 12/06/2021 7:52 pm
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