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Phantom validated time clocking

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3,161 Vu
(@ludoqtor)
Posts: 8
Active Member
Début du sujet
 
[#8635]

Hello,

ProjeQtOr 10.1.4

We created a project activity, scheduled it and then entered the time that we validated. After this entry and validation, we deleted the project activity. The activity was indeed deleted. However, the validated time (here 0.5 day), was not deleted. It still appears in the summary reports, but it is no longer visible in the timesheet. It is therefore not possible to correct/delete this entry in the timesheet since the project activity no longer exists.

Is this normal? How can we solve the problem?

Regards,
Ludoqtor


 
Posté : 27/11/2022 8:02 pm
(@marylene)
Posts: 592
Membre Admin
 

I do not reproduce.
Have you tried the same manipulation on demo.projeqtor.org?
What report exactly? What do the projeQtOr logs show? those of the Browser Console?


 
Posté : 28/11/2022 4:50 pm
(@ludoqtor)
Posts: 8
Active Member
Début du sujet
 

Hi,

I can't test on demo environment because with guest user, i have no rigth to create activity and timesheet.In the Timesheet screen (Timesheet.png) on the first line table, you see for the date 28 november there is nothing time entry
 

But in the Timesheet validation screen (Timesheet validation.png) we see there is a time entry for 0.5 day.

As activity is deleted, it not possible to remove this time entry.

We use ProjeQtOr in Cloud mode. So, we can't access to the logs files. However in the admin console, i seen in the log file of the date 23 november this line. May be it is the explaination.2022-11-23 20:19:22.809 ----- DEBUG ----- checkWbs - correct WBS index in Projects Structure
2022-11-23 20:19:22.817 ----- DEBUG ----- checkBbs - correct BBS index in Budgets Structure
2022-11-23 20:19:22.817 ----- DEBUG ----- checkDuplicateWork - Check for duplicates on idAssignment, idResource, refType, refId, idWorkElement
2022-11-23 20:19:22.817 ----- DEBUG ----- checkWorkOnTicket - Check work on WorkElement compared to sum of Work
2022-11-23 20:19:22.818 ----- DEBUG ----- checkWorkOnAssignment - Check work on Assignment compared to sum of Work
2022-11-23 20:19:22.818 ----- DEBUG ----- checkWorkOnAssignment - Check Resource on Work compared to Resource on Assignment
2022-11-23 20:19:22.819 ----- DEBUG ----- checkWorkOnAssignment - Check Work with no project
2022-11-23 20:19:22.819 ----- DEBUG ----- checkWorkOnAssignment - Check Work with no resource or not existing resource
2022-11-23 20:19:22.819 ----- DEBUG ----- checkIdlePropagation - Check idle on PlanningElement compared to idle on Activity, Meeting or TestSession
2022-11-23 20:19:22.820 ----- DEBUG ----- checkMissingPlanningElement - Plannable items that have no or more than 1 PlanningElement
2022-11-23 20:19:22.820 ----- DEBUG ----- checkMissingPlanningElement - PlanningElement refering to not existing item (Activity, Project, Milestone, Periodic Meeeting or TestSession)

2022-11-23 20:19:22.821 ----- DEBUG ----- checkWorkOnActivity - Check work on PlanningElement compared to sum of Work
2022-11-23 20:19:22.821 ----- DEBUG ----- checkWorkOnMeeting - Check work directly entered on Periodic Meeting
2022-11-23 20:19:22.822 ----- DEBUG ----- checkPeriodicMeetingAssign - Check Assignement on Periodic Meeting must be closed, with not left work
2022-11-23 20:19:22.822 ----- DEBUG ----- checkBudget - Compare amounts on budget with sum of amounts of expenses
2022-11-23 20:19:22.822 ----- DEBUG ----- checkInvalidFilters - Check filters with criteria on list with value 0
2022-11-23 20:19:22.823 ----- DEBUG ----- checkPools - Check pools including not existing resource
2022-11-23 20:19:22.823 ----- DEBUG ----- checkProject - Check Project on Work compared to Project on PlanningElement
2022-11-23 20:19:22.823 ----- DEBUG ----- checkProject - Check Project on Assignment compared to Project on PlanningElement

In the browser console, i seen nothing error, just a warning.
 

Problem with the visualization of the timesheets.
I detected another problem (i think). In the Timesheet, normally the lines we can see are just the activity planned on the week we selected to filter data but in here we see activities schedule in futur weeks.
In the screenshot of the timesheet, in blue the entered criteria, in green the activity lines that normally we should see and in red the activity lines that should not be displayed because they do not correspond to the selected week.
The purple color corresponds to the entry of the visible times for the resource at 28/11.

Have you already encountered this problem?

Thank for your help


 
Posté : 29/11/2022 12:13 pm
(@babynus)
Posts: 14952
Membre Admin
 

I can't test on demo environment because with guest user, i have no rigth to create activity and timesheet.In the Timesheet screen

On demo you can connect as manager...

You issue is strange.
We fixed it on your DB, but this "work" item should not have persisted over activity deletion.
Do you have clue on how the activity was deleted ?
 


 
Posté : 30/11/2022 11:51 am
(@ludoqtor)
Posts: 8
Active Member
Début du sujet
 

Thank you for the correction.

I deleted the activity with the Delete button (trash icon)


 
Posté : 30/11/2022 12:17 pm
(@marylene)
Posts: 592
Membre Admin
 

I can't test on demo environment because with guest user, i have no rigth to create activity and timesheet.

as Babynus said, on the login page we offer you several profiles 

I detected another problem (i think). In the Timesheet, normally the lines we can see are just the activity planned on the week we selected to filter data but in here we see activities schedule in futur weeks.

You can in the allocation sheet tools hide the elements which are not started yet. 
 

As for the time remaining in the allocation sheets, it has been correctly filled in. You just forced the deletion of the activity with real work.
Rather dangerous action that is generally left to an administrator, because this manipulation is not possible by default with the Project leader profile.

Ticket #6729 logged for actual work trace issue after force delete


 
Posté : 30/11/2022 12:21 pm
(@ludoqtor)
Posts: 8
Active Member
Début du sujet
 

In the timesheet, even with the "Hide not started items" option is ckecked, we still see the activities that are not for the selected week.
 

I verified with my user (supervisor profil) and another user (project member profil) and it is the same effect.


 
Posté : 30/11/2022 12:39 pm
(@babynus)
Posts: 14952
Membre Admin
 

"not started" is only relative to status, not to dates
Activity may be started even if planned dates are in the future 


 
Posté : 03/12/2022 2:42 pm
(@ludoqtor)
Posts: 8
Active Member
Début du sujet
 

Yes, but that's not the problem. An activity can be started with dates in the future but this implies either a time entry or an "in progress" status and therefore no effect on the planned dates, or because the actual start date is not in the future but now.

Whatever boxes are checked, activities in 2023 with start dates in the future are displayed whereas it should only appear the activities planned and where time would have been entered on future activities. But here, activities simply planned after week 48 are displayed. It is the same for the weeks after.
This is reproducible on the demonstration environment. See below.
 

I may not have understood how the timesheet works.
What is the mangement rule for the display of activities on the timesheet according to the year, the week and the day selected as filter?
 


 
Posté : 04/12/2022 9:02 pm
(@babynus)
Posts: 14952
Membre Admin
 

On Demo, if you select "hide not started items", these line are not displayed.
 

But once again, this parameter does not take into account dates, but status of activity.


 
Posté : 06/12/2022 12:47 pm
(@ludoqtor)
Posts: 8
Active Member
Début du sujet
 

Some lines are not displayed anymore but others are.
I understand after the different exchanges that the filters are not really used to filter the activities. It only serves as a starting point and then it is the status (a priori but no certainty) that the status comes into play (or not).

Could you see my previous question asking for the business rule on the screen?


 
Posté : 06/12/2022 3:02 pm
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