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After update to Version 5.2.0 it is not possible to create a new Ticket. Error-messages appears in Apache-Log.
Any ideas ?
Thanks
Markus
[Mon Jan 11 13:34:16 2016] [error] [client 000.000.000.000] Invalid id value - [accordionPaneTop], referer: http://xxserver.xx.xx/view/main.php
[Mon Jan 11 13:34:16 2016] [error] [client 000.000.000.000] Invalid id value - [contentPaneLeftBottomDivHeight], referer: http://xxserver.xx.xx/view/main.php
[Mon Jan 11 13:34:16 2016] [error] [client 000.000.000.000] Invalid id value - [contentPaneLeftDivWidth], referer: http://xxserver.xx.xx/view/main.php
[Mon Jan 11 13:34:16 2016] [error] [client 000.000.000.000] Invalid id value - [accordionPaneBottom], referer: http://xxserver.xx.xx/view/main.php
[Mon Jan 11 13:35:25 2016] [error] [client 000.000.000.000] Invalid id value - [contentPaneTopDetailDivHeightTicket], referer: http://xxserver.xx.xx/view/main.php
[Mon Jan 11 13:35:43 2016] [error] [client 000.000.000.000] Invalid id value - [contentPaneTopDetailDivHeightActivity], referer: http://xxserver.xx.xx/view/main.php
Cannot reproduce.
Could you post ProjeQtOr error log (not apache) ?
NB : if you're using PostgreSql database, please consider fix posted here
where to find logfile ?
Default location is /files/logs/projeqtor_YYYMMDD.log
This is the part of the logfile after update to version 5.2.0.
2016-01-11 13:22:36.626 ===== TRACE ===== =====================================
2016-01-11 13:22:36.626 ===== TRACE =====
2016-01-11 13:22:36.626 ===== TRACE ===== DATABASE UPDATE COMPLETED TO VERSION V5.2.0
2016-01-11 13:22:36.626 ===== TRACE =====
2016-01-11 13:22:36.626 ===== TRACE ===== =====================================
2016-01-11 13:22:36.626 ===== TRACE =====
2016-01-11 13:22:43.569 ===== TRACE ===== NEW CONNECTED USER 'w2uMagast'
2016-01-11 13:30:04.912 ** ERROR ** ERROR **
2016-01-11 13:30:04.912 ** ERROR ** on file '/var/www/apps/w2u/projectorria/model/TicketMain.php' at line (333)
2016-01-11 13:30:04.912 ** ERROR ** cause = Undefined variable: idProductOrComponent
2016-01-11 13:33:20.649 ** ERROR ** ERROR **
2016-01-11 13:33:20.649 ** ERROR ** on file '/var/www/apps/w2u/projectorria/model/TicketMain.php' at line (333)
2016-01-11 13:33:20.649 ** ERROR ** cause = Undefined variable: idProductOrComponent
2016-01-11 13:33:58.972 ===== TRACE ===== DISCONNECTED USER 'w2uMagast'
2016-01-11 13:34:13.971 ===== TRACE ===== NEW CONNECTED USER 'w2uMagast'
2016-01-11 13:35:37.752 ** ERROR ** ERROR **
2016-01-11 13:35:37.752 ** ERROR ** on file '/var/www/apps/w2u/projectorria/model/TicketMain.php' at line (333)
2016-01-11 13:35:37.752 ** ERROR ** cause = Undefined variable: idProductOrComponent
2016-01-11 13:55:21.827 ===== TRACE ===== Login error for user 'w2uMagast'
2016-01-11 13:55:26.997 ===== TRACE ===== NEW CONNECTED USER 'w2uMagast'
2016-01-11 13:55:49.015 ** ERROR ** ERROR **
2016-01-11 13:55:49.015 ** ERROR ** on file '/var/www/apps/w2u/projectorria/model/TicketMain.php' at line (333)
2016-01-11 13:55:49.015 ** ERROR ** cause = Undefined variable: idProductOrComponent
Issue confirmed ...
Recorded as Ticket #1914...
... and fixed : in /model/TicketMain.php, replace line 333 from
$this->$idProductOrComponent=$vers->idProduct;
to
$this->idProductOrComponent=$vers->idProduct;
NB : issue occurs when you change Parent Activity of Ticket, and Parent activity as Target Version defined (issue occured while copying target version to the ticket)
The error only raises at newly created or at copying Tickets. Existing Tickets could be edited without problems.
Solved.
Thank you for the quick solution of the problem.
Best and fastest support i know.