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sending email - due...
 
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sending email - due date missing in task mail

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jmmbb
(@jmmbb)
Posts: 561
Contributor
Topic starter
 
[#6025]

Hello,

when sending automatic email for task, due date (and also expected date) aren't set in treatment section of mail.
These dates are présents in action email but not in task.

So, working with external ressources is quite simple if all data are in email.

Regards,


 
Posted : 04 Jun 2019 12H25
(@babynus)
Posts: 14952
Member Admin
 

Hi,

This is designed this way.
Activities are really planned items, and any planning calculation may change planned end dates, and so have the activity "late".
In most cases you won't want to commiunicate to the whole world that you're late (in most cases because this may be a temporary situation)

You can possibly use Email Templates to display moire information if you please.


 
Posted : 05 Jun 2019 13H06
jmmbb
(@jmmbb)
Posts: 561
Contributor
Topic starter
 

Hello,
I undestand, but in mail model, you can't add due date or any validated or planned date...
So, this solution don't work in state...
perhaps adding all attributes for element in mail model creator ?


 
Posted : 05 Jun 2019 13H31
(@babynus)
Posts: 14952
Member Admin
 

Hi,

We already had same request for Template Reports.
Ticket #4046 recorded to add same feature on Email Templates


 
Posted : 05 Jun 2019 16H19
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