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[SOLVED] Bug with t...
 
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[SOLVED] Bug with the calendar

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(@swyngy)
Posts: 32
Active Member
Topic starter
 
[#2624]

Hi guys,
thanks for the v5 many graphical changes and it's great.
However I have a problem on the calendar. Some user can't see the month and date on the planning (see attachements). I tried to clean the cache but no change.
I used ProjeQtor v5.0.5 on IE11


 
Posted : 28 Sep 2015 12H56
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

You say "some users"... have you identified anything tht could be different for these users ?
Does it reproduce on other browsers ?
Does it happen only for month scale ?


 
Posted : 29 Sep 2015 0H57
(@swyngy)
Posts: 32
Active Member
Topic starter
 

It happen for every scale not only the month on IE but not on Chrome.
The problem appears just after the upgrade to v5. The user are all "project manager". when they connect to ProjeQtOr on my computer no error display.
When I connect on their computer same error appears


 
Posted : 29 Sep 2015 10H27
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

If issue is not reproduced on your computer with same OS, then it is very likely a browser issue.

Are you sure you completely cleared the cache. F5 is not enough on IE.
You must go to advanced parameters to clean the cache.

Also, do these users have special browser extension ?
For instance, Skype "click-to-call" extension is known to set a mess in the application.


 
Posted : 29 Sep 2015 20H59
(@swyngy)
Posts: 32
Active Member
Topic starter
 

I found a solution: delete the folder Temporary Internet Files in C:UsersxxxxxxAppDataLocalMicrosoftWindows


 
Posted : 01 Oct 2015 10H17
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

It's a bit radical, but it works.
An d it confirms it is a browser cache issue.

Another way to clean IE11 cache : http://refreshyourcache.com/en/internet-explorer-11/


 
Posted : 01 Oct 2015 10H33
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