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[SOLVED] Issue when...
 
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[SOLVED] Issue when hiding field with screen customization plug-in for ticket

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(@ileduc)
Posts: 35
Active Member
Topic starter
 
[#7670]

Hello everyone,

we are using Projeqtor v=11.0pt9.2.2 and we have purchased the screen customization plug-in. www.projeqtor.net/en/shop/plugins/screen-customization-detail

I have a strange issue when hiding a field in the ticket screen. When hiding origine for the example, I have the following error in screen : « Connection lost. Please reconnect ».In the log, it displays the following :PHP Fatal error:  Cannot use empty array elements in arrays in /var/www/anfhpreprod/model/custom/Ticket.php on line 54When reconnecting Projeqtor displays a blank page and I cannot access to any page. It goes the same for all users.

It was working with version v9.2.1. I attach here the php file.
How can I overcome this issue ?

Thanks for your help
Best regards


 
Posted : 04 Aug 2021 20H47
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

I guess you are using version 5.3 of plugin.
This version sometimes generates double commans (,,) in $_fieldsAttributes array.
Just replace the double comma with single one.
NB : Version 6.0 ot he plugin fixes the issue 😉


 
Posted : 09 Aug 2021 15H13
(@ileduc)
Posts: 35
Active Member
Topic starter
 

Thank you, it works !


 
Posted : 09 Aug 2021 19H02
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