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[SOLVED] issue when...
 
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[SOLVED] issue when trying to send an email

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(@elu)
Posts: 11
Active Member
Topic starter
 
[#10038]

When trying to send an email, several options normally allow selecting recipients such as the task manager, the assigned user, participants, etc.
This feature is supposed to automatically retrieve the email address of each selected user.

However, this functionality no longer works correctly.
It was working before version 12.3.2.I now get an error that prevents emails from being sent.

Emails can still be sent only if I manually type the email addresses.

Is anyone else experiencing this issue?
Have you found a solution or a workaround?


 
Posted : 21 Jan 2026 13H02
Maxca
(@maxime)
Posts: 274
Active Member Admin
 

Hello,
The latest stable version is 12.4.1. Please update your version so that we can respond to you on the forum.
Remember to post your errors so that we can help you. (console log F12 and projeqtor log). 
Have a nice day,


 
Posted : 21 Jan 2026 16H20
(@elu)
Posts: 11
Active Member
Topic starter
 

Ok,
We are also in 12.4.1 version.

The log file is empty..

Best regards.


 
Posted : 21 Jan 2026 17H31
(@elu)
Posts: 11
Active Member
Topic starter
 

Has anyone already encountered this issue?
If so, is there any workaround?
I haven’t received any reply from ProjeQtOr yet.


 
Posted : 29 Jan 2026 11H57
Maxca
(@maxime)
Posts: 274
Active Member Admin
 

Hello,
We are unable to reproduce your issue. If you do not have any errors in the console (F12) or further details regarding your situation, we are unable to provide further assistance on the forum. If your issue is preventing you from continuing, I recommend contacting Projeqtor support
Have a nice day,


 
Posted : 02 Feb 2026 10H49
(@pdecloedt)
Posts: 166
Active Member
 

same issue


 
Posted : 05 Feb 2026 20H09
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

This issue is fixed and available trhrough subscription service


 
Posted : 21 Feb 2026 21H19
(@elu)
Posts: 11
Active Member
Topic starter
 

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tr th {
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}We have resolved the issue. The PHP version was not up to date.


 
Posted : 11 Mar 2026 14H25
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