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[SOLVED] Risk module not operational

7 Posts
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5,494 Vu
(@leader)
Posts: 68
Estimable Member
Début du sujet
 
[#6245]

Hello,

Since severals updates, Risk module is not completely operational. Now, when you enter a Risk, the system ask you to enter an action and, Risk is closed automatically. It is not possible to enter a Risk and track it (affected, worked, closed,...... worklow)

Is it a new rule implemented or a bug ?

Thank you in advance for your return.


 
Posté : 17/09/2019 10:23 am
Damian
(@damian-sd)
Posts: 119
Membre Admin Registered
 

Hello,

We dont understand your problem, this feature is not implemented on projeqtor, your admin maybe maked some configuration, ask him how its configurated.

if is not a admin configuration take screenshot of your problem and post this here.


 
Posté : 17/09/2019 12:53 pm
(@leader)
Posts: 68
Estimable Member
Début du sujet
 

Hello,

Risk Management Module is online since severals versions. You can see on attachment screen shot when it is operational and screens shots now.?

I hope you will understand better with those screens shot.

Thank you


 
Posté : 17/09/2019 7:17 pm
(@babynus)
Posts: 14952
Membre Admin
 

Yes, Risks management is an old standard feature, but "he system ask you to enter an action and, Risk is closed automatically" is not.
You can test on demo, what you describe is not the default behavior.
I guess your admin added some customization :
- to set result mandatory when status is "done"
- checked status "in progress" to set "closed" meta-status
- set "inprogress' as first status in the workflow.


 
Posté : 20/09/2019 2:15 am
(@leader)
Posts: 68
Estimable Member
Début du sujet
 

Hello,

Error found. A new status was created and inpacted workflow. Status modified and now all is ok. Thank you


 
Posté : 20/09/2019 1:38 pm
(@bvd)
Posts: 124
Estimable Member
 

Hi,

Can you please mark your posts as Solved when they are ?

This is useful when parsing the topics.

Regards


 
Posté : 15/10/2019 10:27 am
(@leader)
Posts: 68
Estimable Member
Début du sujet
 

Hello,

Thank you, issue is closed.

Regards


 
Posté : 15/10/2019 10:41 am
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