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ticket with mailbox

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(@pdecloedt)
Posts: 165
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[#9790]

hi,

there is some wrong things until the last révision... the ticket creating with mailbox doesn't work anymore...

look the message on the screen shot linked:
 


 
Posté : 25/03/2025 4:32 pm
(@pdecloedt)
Posts: 165
Reputable Member
Début du sujet
 

Hello,

I found the issue. I think it's not a normal works...
In custom plugin, I had add a field called "SAV" few month before, and I just remove it... Until I remove this field, the ticket creating by mailbox does not works. 
I try this morning to add the field called SAV and ticket by mailbox work again.


 
Posté : 26/03/2025 10:11 am
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