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token management on ticket

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(@cso_arnaud)
Posts: 103
Estimable Member
Début du sujet
 
[#8985]

hello,
I'm facing a strange issue link to token management on ticket,
For a same customer, same project, same customer contract, I have different acces on popup "shared working"

For the first I have full acces :
 

for second I have a limited acces :
 

Do you have an idea for this difference, thanks in advance
Regards,

 


 
Posté : 27/07/2023 8:58 pm
(@cso_arnaud)
Posts: 103
Estimable Member
Début du sujet
 

Additional information,
Despite the fact that I still have an order on the contract with available tokens, I tested to add a new order with new token,on the contract and I have full access.

I think there is a bug, I no longer have access to the first token order.
Thank you for your support

Regards,


 
Posté : 28/07/2023 1:13 pm
(@babynus)
Posts: 14952
Membre Admin
 

Check value for fullyConsumed on table worktokenclientcontract.
If set to 1, cannot use it anymore.


 
Posté : 28/07/2023 5:06 pm
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