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Unable to save user data in version 8.2.3

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Daniele
(@pakkes)
Posts: 74
Active Member
Topic starter
 
[#6342]

Hi
I'm unable to save any change to an existing user on version 8.2.3. I'm logged as Administrator.
The animated loader displays for a moment, then disappera without any message explaining the reason of the failure.
If I explore in Chrome I can see there is a failure as exposed in the attached picture.

May you kindly put me in the right direction to get rid of this?
Many thanks in advance.


 
Posted : 31 Oct 2019 18H37
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Your Apache (or other http server) refuses the request.
Check its configuration.


 
Posted : 31 Oct 2019 20H09
Daniele
(@pakkes)
Posts: 74
Active Member
Topic starter
 

Hi Babynus.
Many thanks for your suggestions.
I investigated my Apache 2.4 configuration and found nothing related to a possible 403 error.

So, I read the XMLHttpRequest response with more attention,and found this entry:
statusText: "Blocked by Bitdefender"
which is the antivirus I installed on the machine where Apache runs.

This probably explains most part of problems I'm facing ...
Many thanks again to put me in the right direction.

Regards


 
Posted : 31 Oct 2019 21H04
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