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Do you want to change the caption of a filed or the content of a drop down list ? I want to change the caption (or text) that is displayed on Labe...

Thanks. I got that. Will certainly pitch for buying the plugin to my management. Till then, happy experimenting... :cheer:

Thanks Babynus. I will see if I can write some code to get consolidated report. I will ping here whenever I run into roadblocks... :cheer:

Thanks babynus. Got that.

Thanks Babynus. This has resolved the issue. Now my workflow is functioning as desired.

I am attaching full SQL export of my database. I have taken following steps, in version V5.4.4: 1) Values of "Statuses" 2) Values of "Profiles" 3)...

I tried fresh installation, one more time. This time, with 5.4.4 version. I have not changed anything in the code/ screens. But I still get the same e...

I can see from screenshot that you made some changes to Ticket screen. Maybe your issues come from this... you are not using standard version. C...

This is really strange behaviour of the tool, not sure where I am going wrong. I have installed fresh version of 5.4.3 as Test and created few user...

Additional information: While scouting for possible reasons -- because these errors started suddenly -- I found something that is not an expected b...

Does the admionistrator see "work" data on the tickets ? Please explain how do I confirm this? I am not sure where I should see if admin sees work on...

Czn you please give more hint. For instance, about "approval stage" that leads to error : does the approval is done by user with specific access righ...

I have used 5.4.3 and I am still getting the same error. Tried to find out why, but no success. :unsure: Please help!

Go to "List of types" menu item (navigate from the top) and then click on "Tickets type". It will show you list of all available ticket types. Choose ...

Even I could not reproduce. :angry: :ohmy: I am using IE11 on Win 8.1. I know this is a stone-age configuration but I can't do anything as it is...