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Automatic creation of tickets from email

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(@tonix)
Posts: 52
Active Member
Topic starter
 
[#5071]

Is it possible to create automatically tickets from email?
I mean:

  1. background activity polls the email account
  2. if there is a new email, a new ticket must be created
  3. A responsable check new tickets and assigns them to projects, tasks, persons.

Best regards,
Tonino


 
Posted : 10 Apr 2018 21H32
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

This subject has already been delt in the forum.
Evolution is recorded in the roadmap as Ticket #2199


 
Posted : 11 Apr 2018 21H57
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