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Automatic creation of tickets from email

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(@tonix)
Posts: 52
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[#5071]

Is it possible to create automatically tickets from email?
I mean:

  1. background activity polls the email account
  2. if there is a new email, a new ticket must be created
  3. A responsable check new tickets and assigns them to projects, tasks, persons.

Best regards,
Tonino


 
Posté : 10/04/2018 9:32 pm
(@babynus)
Posts: 14952
Membre Admin
 

This subject has already been delt in the forum.
Evolution is recorded in the roadmap as Ticket #2199


 
Posté : 11/04/2018 9:57 pm
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