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[SOLVED] Limit of a...
 
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[SOLVED] Limit of attachement size

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Jan
 Jan
(@kobetsu)
Posts: 101
Active Member
Topic starter
 
[#8647]

Hello

PQ: 9.5.5

Please tell me, in "global parameters" panel there is possibility to define max size of attachement.
Is it binary size of file on disk or file size encoded as BASE64 ?

We have defined value "2150000000" which means 2GB but PQ does not allow to add attachement larger than about 100M.


 
Posted : 06 Dec 2022 9H32
(@marylene)
Posts: 592
Member Admin
 

Hello

What are we talking about exactly? Attached files on item screens or attachments you can attach to emails? Because there are two very distinct parameters in the global parameters. 

- besides you are not obliged to express these sizes in bytes - not super readable ^^ the M and the G work -

For attached files you will be restricted by PHP so you have to modify these two parameters with the sizes you want.
upload_max_filesize and post_max_size

and if these are the attachments to the emails then, you will have to see your settings of your mail server


 
Posted : 06 Dec 2022 11H53
Jan
 Jan
(@kobetsu)
Posts: 101
Active Member
Topic starter
 

I'm talking about attachement of tickets, activities.


 
Posted : 06 Dec 2022 12H08
(@babynus)
Posts: 14952
Member Admin
 

The value entered on projeqtor interface is correct, but does not overtake PHP Limit.
You may have smaller limit on PHP serveur.


 
Posted : 07 Dec 2022 20H26
Jan
 Jan
(@kobetsu)
Posts: 101
Active Member
Topic starter
 

Yes, you have right. I fixed problem by correction of php.ini. Thanks.


 
Posted : 08 Dec 2022 9H05
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