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[SOLVED] Limit of attachement size

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Jan
 Jan
(@kobetsu)
Posts: 101
Active Member
Début du sujet
 
[#8647]

Hello

PQ: 9.5.5

Please tell me, in "global parameters" panel there is possibility to define max size of attachement.
Is it binary size of file on disk or file size encoded as BASE64 ?

We have defined value "2150000000" which means 2GB but PQ does not allow to add attachement larger than about 100M.


 
Posté : 6 Déc AM 09:1212
(@marylene)
Posts: 592
Membre Admin
 

Hello

What are we talking about exactly? Attached files on item screens or attachments you can attach to emails? Because there are two very distinct parameters in the global parameters. 

- besides you are not obliged to express these sizes in bytes - not super readable ^^ the M and the G work -

For attached files you will be restricted by PHP so you have to modify these two parameters with the sizes you want.
upload_max_filesize and post_max_size

and if these are the attachments to the emails then, you will have to see your settings of your mail server


 
Posté : 6 Déc AM 11:1212
Jan
 Jan
(@kobetsu)
Posts: 101
Active Member
Début du sujet
 

I'm talking about attachement of tickets, activities.


 
Posté : 6 Déc PM 12:1212
(@babynus)
Posts: 14952
Membre Admin
 

The value entered on projeqtor interface is correct, but does not overtake PHP Limit.
You may have smaller limit on PHP serveur.


 
Posté : 7 Déc PM 20:1212
Jan
 Jan
(@kobetsu)
Posts: 101
Active Member
Début du sujet
 

Yes, you have right. I fixed problem by correction of php.ini. Thanks.


 
Posté : 8 Déc AM 09:1212
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