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[SOLVED] Cannot create Activity after updated version 5.0.1

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 mate
(@matekhong)
Posts: 26
Active Member
Début du sujet
 
[#2394]

I was updated version into 5.0.1.
After updated It's seem that I cannot create Activity, Project, Milestone
When click create button the panel show nothing, please see the picture

I'm already clear browser cache but problem still occur


 
Posté : 29 Juin AM 09:066
(@babynus)
Posts: 14952
Membre Admin
 

Does it happen only on plannong view or also on activity view ?
Could you check for error in the log file and in the browser console ?


 
Posté : 29 Juin AM 11:066
 mate
(@matekhong)
Posts: 26
Active Member
Début du sujet
 

It happen both of them
I'm so sorry I don't know where is the log file, Would you please tell me where is it.


 
Posté : 29 Juin PM 12:066
(@babynus)
Posts: 14952
Membre Admin
 

default location (if you did not change it on configuration) is /files/logs/
One file per day...


 
Posté : 29 Juin PM 12:066
 mate
(@matekhong)
Posts: 26
Active Member
Début du sujet
 

I attached Today log file for your info
It seem no have any log


 
Posté : 30 Juin AM 05:066
(@babynus)
Posts: 14952
Membre Admin
 

So you should have error in browser console.
Please report it here.


 
Posté : 30 Juin PM 14:066
 mate
(@matekhong)
Posts: 26
Active Member
Début du sujet
 

If I downgrade version into 5.0 or lower
This problem can be fix or not?
Because I using this system everyday but now it's cannot use.


 
Posté : 1 Juil PM 14:077
(@babynus)
Posts: 14952
Membre Admin
 

I don't think returning to V5.0.0 could change anything.
Getting back to V4.5 could possibly help, but I'm afraid you will have issues with attachments.

Please give more hints to help you solve this issue on V5.0 :
- which browser / version do you use ?
- could you please check browser console ? Hit [F12] should open console (be sure to be on console tab). Report any issue logged in brower console.
- could you try with another browser (for instance you could try portable chrome) ?


 
Posté : 1 Juil PM 14:077
 mate
(@matekhong)
Posts: 26
Active Member
Début du sujet
 

- which browser / version do you use ?
Ans. Chrome V.43.0.2357.130
- could you please check browser console ? Hit [F12] should open console (be sure to be on console tab). Report any
issue logged in brower console.
Ans. Please confirm attached picture
- could you try with another browser (for instance you could try portable chrome) ?
Ans. I tested with Firefox, Mobile chrome, IE but same problam


 
Posté : 1 Juil PM 16:077
(@babynus)
Posts: 14952
Membre Admin
 

I use exactly same Chrome version without any issue.

1) Check for zoom : please try (if not already set) with zoom = 100% (avoid zoom 150%)

2) Try and disable every browser extension
(I faced stange behaviors with Skype Click to Call)

3) Try and open in new tab (with current tab logged in) :
http://localhost/projeqtorV5.0/view/objectDetail.php?objectClass=Activity&objectId=
and post result here.


 
Posté : 1 Juil PM 16:077
 mate
(@matekhong)
Posts: 26
Active Member
Début du sujet
 

1) Check for zoom : please try (if not already set) with zoom = 100% (avoid zoom 150%)
Ans. Zoom is 100%

2) Try and disable every browser extension
(I faced stange behaviors with Skype Click to Call)
Ans. I tested by install chrome to other PC and test It same result

3) Try and open in new tab (with current tab logged in) :
http://localhost/projeqtorV5.0/view/objectDetail.php?objectClass=Activity&objectId=
and post result here.
Ans. Please confirm attached file.


 
Posté : 1 Juil PM 17:077
(@babynus)
Posts: 14952
Membre Admin
 

http://localhost/projeqtorV5.0/view/objectDetail.php?objectClass=Activity&objectId=

Response is not complete.
Attached is expected response...

Please do it again, then on response right click in window and select "show source code" (or equivalent).
Post here result of source code.
Thanks.


 
Posté : 1 Juil PM 18:077
 mate
(@matekhong)
Posts: 26
Active Member
Début du sujet
 

Please see attached file


 
Posté : 1 Juil PM 18:077
(@babynus)
Posts: 14952
Membre Admin
 

Really no more ... :silly:

It seems that all what is included in drawTableFromObject() function (main fonction drawing screens) is not executed.

Let's tyy and debug !
Please change in parameters.php file (default location is /files/config) :

$logLevel='3';

to

$logLevel='4';

Then test again and post result of log file.
Thanks.


 
Posté : 1 Juil PM 18:077
 mate
(@matekhong)
Posts: 26
Active Member
Début du sujet
 

Please refer log file


 
Posté : 1 Juil PM 19:077
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