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[SOLVED] Cannot create Activity after updated version 5.0.1

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 mate
(@matekhong)
Posts: 26
Eminent Member
Début du sujet
 
[#2394]

I was updated version into 5.0.1.
After updated It's seem that I cannot create Activity, Project, Milestone
When click create button the panel show nothing, please see the picture

I'm already clear browser cache but problem still occur


 
Posté : 29/06/2015 9:59 am
(@babynus)
Posts: 14952
Membre Admin
 

Does it happen only on plannong view or also on activity view ?
Could you check for error in the log file and in the browser console ?


 
Posté : 29/06/2015 11:45 am
 mate
(@matekhong)
Posts: 26
Eminent Member
Début du sujet
 

It happen both of them
I'm so sorry I don't know where is the log file, Would you please tell me where is it.


 
Posté : 29/06/2015 12:05 pm
(@babynus)
Posts: 14952
Membre Admin
 

default location (if you did not change it on configuration) is /files/logs/
One file per day...


 
Posté : 29/06/2015 12:09 pm
 mate
(@matekhong)
Posts: 26
Eminent Member
Début du sujet
 

I attached Today log file for your info
It seem no have any log


 
Posté : 30/06/2015 5:27 am
(@babynus)
Posts: 14952
Membre Admin
 

So you should have error in browser console.
Please report it here.


 
Posté : 30/06/2015 2:23 pm
 mate
(@matekhong)
Posts: 26
Eminent Member
Début du sujet
 

If I downgrade version into 5.0 or lower
This problem can be fix or not?
Because I using this system everyday but now it's cannot use.


 
Posté : 01/07/2015 2:30 pm
(@babynus)
Posts: 14952
Membre Admin
 

I don't think returning to V5.0.0 could change anything.
Getting back to V4.5 could possibly help, but I'm afraid you will have issues with attachments.

Please give more hints to help you solve this issue on V5.0 :
- which browser / version do you use ?
- could you please check browser console ? Hit [F12] should open console (be sure to be on console tab). Report any issue logged in brower console.
- could you try with another browser (for instance you could try portable chrome) ?


 
Posté : 01/07/2015 2:37 pm
 mate
(@matekhong)
Posts: 26
Eminent Member
Début du sujet
 

- which browser / version do you use ?
Ans. Chrome V.43.0.2357.130
- could you please check browser console ? Hit [F12] should open console (be sure to be on console tab). Report any
issue logged in brower console.
Ans. Please confirm attached picture
- could you try with another browser (for instance you could try portable chrome) ?
Ans. I tested with Firefox, Mobile chrome, IE but same problam


 
Posté : 01/07/2015 4:39 pm
(@babynus)
Posts: 14952
Membre Admin
 

I use exactly same Chrome version without any issue.

1) Check for zoom : please try (if not already set) with zoom = 100% (avoid zoom 150%)

2) Try and disable every browser extension
(I faced stange behaviors with Skype Click to Call)

3) Try and open in new tab (with current tab logged in) :
http://localhost/projeqtorV5.0/view/objectDetail.php?objectClass=Activity&objectId=
and post result here.


 
Posté : 01/07/2015 4:48 pm
 mate
(@matekhong)
Posts: 26
Eminent Member
Début du sujet
 

1) Check for zoom : please try (if not already set) with zoom = 100% (avoid zoom 150%)
Ans. Zoom is 100%

2) Try and disable every browser extension
(I faced stange behaviors with Skype Click to Call)
Ans. I tested by install chrome to other PC and test It same result

3) Try and open in new tab (with current tab logged in) :
http://localhost/projeqtorV5.0/view/objectDetail.php?objectClass=Activity&objectId=
and post result here.
Ans. Please confirm attached file.


 
Posté : 01/07/2015 5:47 pm
(@babynus)
Posts: 14952
Membre Admin
 

http://localhost/projeqtorV5.0/view/objectDetail.php?objectClass=Activity&objectId=

Response is not complete.
Attached is expected response...

Please do it again, then on response right click in window and select "show source code" (or equivalent).
Post here result of source code.
Thanks.


 
Posté : 01/07/2015 6:16 pm
 mate
(@matekhong)
Posts: 26
Eminent Member
Début du sujet
 

Please see attached file


 
Posté : 01/07/2015 6:25 pm
(@babynus)
Posts: 14952
Membre Admin
 

Really no more ... :silly:

It seems that all what is included in drawTableFromObject() function (main fonction drawing screens) is not executed.

Let's tyy and debug !
Please change in parameters.php file (default location is /files/config) :

$logLevel='3';

to

$logLevel='4';

Then test again and post result of log file.
Thanks.


 
Posté : 01/07/2015 6:39 pm
 mate
(@matekhong)
Posts: 26
Eminent Member
Début du sujet
 

Please refer log file


 
Posté : 01/07/2015 7:24 pm
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