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Today, i had just remove a photo of one ressource, and now I have loose all of my users, ressources and contact.
what happen, and how I can refind all ?
🙁
And a mystery is in Team, i can show someone but not all ... ???
if i want to create a ticket, i can show all of ressources ...
I don't understand ....
I even tried to create a resource, it works but I do not see it in the list.
in fact it happens when I try to attach a picture to a resource.
I tried with a member of a team, the software crashed. I opened the software, and loose any resources the team. There is a problem with the file attachment.
Could you please detail step by step what you do and what you obtain ?
Thanks.
I would like to attach a file from a local machine to the server machine... what i must to specify in global parameters :
attachments directory : \192.168.100.199/home/..../documents/
root directory for documents : \192.168.100.199/home/.../documents/
is it correct ??
I cannot attached files ...
i have no good root directory
i need help !
waht is a good root directory ?
I would like to attach a file from a local machine to the server machine... what i must to specify in global parameters :
attachments directory : \192.168.100.199/home/..../documents/
root directory for documents : \192.168.100.199/home/.../documents/
Directories must be specified locally to your Server
For instance
/home/documents
This my directories, and is do not works...

when i want to attache files ( like a picture for a ressource) the software turn and turn and turn and no response .
/home/projeqtor/Documents must exist and PHP user must have write access on it.
how do I know if the PHP users can access them?
check ownership and rights.
For instance, try
chmod 777 /home/projeqtor/Documents
(not the best secured, but should work.
when i want to attache files ( like a picture for a ressource) the software turn and turn and turn and no response .
check for errors in log file and in browser console.
???
where is log file and browser console ??
this is happen when i try to attache a picture :

and after no users, ressources and contact ...
i must to change the root directory to refind ressources .... or delete de folder attachement _19
Check log file.
In tool/parametersLocation.php you'll find location of parameters.php file
In parameters.php file you'll find location of log file.
Default is files/logs/projeqtor{date}.log
this is on the log files:
2015-03-26 12:10:51 ** ERROR ** Cannot create image thumb of size 48 for /home/projeqtor/Documents//attachement_19/025Pikachu_OS_anime_4.png
2015-03-26 12:10:55 ** ERROR ** Cannot create image thumb of size 80 for /home/projeqtor/Documents//attachement_19/025Pikachu_OS_anime_4.png
A little
chmod -R 777 /var/www/html/projeqtor/files
should do the job.
not working...
it's really strange... all of document are OK, this problem is just with the picture of ressource...
The issue is that ProjeQtOr generates some thumbs (small pictures) of the images to be displaued in lists.
It generates tem in ${projeqtorRoot}/files/thumbs
So this directory must exist (or at least php user must have rights to create it), and php user must have write access to it.
Hi,
I had been working on this for the past few times I logged in. There is a spelling change for
../files/attach/ from version 4.5.x to 5.0.x. The subfolder attachement_xxx is now attachment_xxx.
This is the one problem I encountered and solved.
I changed all taken over attachment folders with:
#!/bin/bash
for ((i=0;i<173;i++));
do mv attachement_$i attachment_$i;
done
Now all pictures can be displayed.
Still I cannot get thumbnail pictures in the list as in Version 4.5.6. ../files/thumbs exists and is writable (777).
Any idea?
Gordianus
Hi,
might there be an inconsistency of directory names for attachments in ../files/attach/?
after moving to Version 5.0.1, I could not open pictures in "Resources". After changing the sub-folders "attachement_xxx" to "attachment_xxx", the pictures can be displayed, but there are no thumbnail pictures in the list.
..files/thumbs is accessible and writeable for php user.
Thank you for your consideration!
By the way, thank you for that great effort and the huge step forward with ProjeQtOr (Or like gold!).
Christian
You're right.
Function "Affectable::generateAllThumbs();" is called during deployment of V5.0.0 to genereate new thumb format (changed on V5 to improve performance).
But it also has to be called after fix for attachments brought by V5.0.1.
Will be done on patch V5.0.2.