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Lost contact

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17.3 {numéro}K Vu
(@durou-c)
Posts: 468
Contributor
Début du sujet
 
[#2262]

Today, i had just remove a photo of one ressource, and now I have loose all of my users, ressources and contact.
what happen, and how I can refind all ?

🙁


 
Posté : 26 Mar AM 11:033
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

And a mystery is in Team, i can show someone but not all ... ???

if i want to create a ticket, i can show all of ressources ...

I don't understand ....

I even tried to create a resource, it works but I do not see it in the list.


 
Posté : 26 Mar AM 11:033
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

in fact it happens when I try to attach a picture to a resource.

I tried with a member of a team, the software crashed. I opened the software, and loose any resources the team. There is a problem with the file attachment.


 
Posté : 26 Mar AM 11:033
(@babynus)
Posts: 14952
Membre Admin
 

Could you please detail step by step what you do and what you obtain ?
Thanks.


 
Posté : 26 Mar AM 11:033
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

I would like to attach a file from a local machine to the server machine... what i must to specify in global parameters :
attachments directory : \192.168.100.199/home/..../documents/
root directory for documents : \192.168.100.199/home/.../documents/

is it correct ??

I cannot attached files ...

i have no good root directory


 
Posté : 26 Mar PM 12:033
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

i need help !
waht is a good root directory ?


 
Posté : 26 Mar PM 12:033
(@babynus)
Posts: 14952
Membre Admin
 

I would like to attach a file from a local machine to the server machine... what i must to specify in global parameters :
attachments directory : \192.168.100.199/home/..../documents/
root directory for documents : \192.168.100.199/home/.../documents/

Directories must be specified locally to your Server
For instance
/home/documents


 
Posté : 26 Mar PM 12:033
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

This my directories, and is do not works...


 
Posté : 26 Mar PM 13:033
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

when i want to attache files ( like a picture for a ressource) the software turn and turn and turn and no response .


 
Posté : 26 Mar PM 13:033
(@babynus)
Posts: 14952
Membre Admin
 

/home/projeqtor/Documents must exist and PHP user must have write access on it.


 
Posté : 26 Mar PM 13:033
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

how do I know if the PHP users can access them?


 
Posté : 26 Mar PM 13:033
(@babynus)
Posts: 14952
Membre Admin
 

check ownership and rights.
For instance, try

chmod 777 /home/projeqtor/Documents

(not the best secured, but should work.


 
Posté : 26 Mar PM 13:033
(@babynus)
Posts: 14952
Membre Admin
 

when i want to attache files ( like a picture for a ressource) the software turn and turn and turn and no response .

check for errors in log file and in browser console.


 
Posté : 26 Mar PM 13:033
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

???

where is log file and browser console ??


 
Posté : 26 Mar PM 13:033
(@durou-c)
Posts: 468
Contributor
Début du sujet
 

this is happen when i try to attache a picture :


 
Posté : 26 Mar PM 14:033
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