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(@durou-c)
Posts: 468
Contributor
Topic starter
 
[#2262]

Today, i had just remove a photo of one ressource, and now I have loose all of my users, ressources and contact.
what happen, and how I can refind all ?

🙁


 
Posted : 26 Mar 2015 11H13
(@durou-c)
Posts: 468
Contributor
Topic starter
 

And a mystery is in Team, i can show someone but not all ... ???

if i want to create a ticket, i can show all of ressources ...

I don't understand ....

I even tried to create a resource, it works but I do not see it in the list.


 
Posted : 26 Mar 2015 11H16
(@durou-c)
Posts: 468
Contributor
Topic starter
 

in fact it happens when I try to attach a picture to a resource.

I tried with a member of a team, the software crashed. I opened the software, and loose any resources the team. There is a problem with the file attachment.


 
Posted : 26 Mar 2015 11H38
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Could you please detail step by step what you do and what you obtain ?
Thanks.


 
Posted : 26 Mar 2015 11H49
(@durou-c)
Posts: 468
Contributor
Topic starter
 

I would like to attach a file from a local machine to the server machine... what i must to specify in global parameters :
attachments directory : \192.168.100.199/home/..../documents/
root directory for documents : \192.168.100.199/home/.../documents/

is it correct ??

I cannot attached files ...

i have no good root directory


 
Posted : 26 Mar 2015 12H12
(@durou-c)
Posts: 468
Contributor
Topic starter
 

i need help !
waht is a good root directory ?


 
Posted : 26 Mar 2015 12H42
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

I would like to attach a file from a local machine to the server machine... what i must to specify in global parameters :
attachments directory : \192.168.100.199/home/..../documents/
root directory for documents : \192.168.100.199/home/.../documents/

Directories must be specified locally to your Server
For instance
/home/documents


 
Posted : 26 Mar 2015 12H46
(@durou-c)
Posts: 468
Contributor
Topic starter
 

This my directories, and is do not works...


 
Posted : 26 Mar 2015 13H22
(@durou-c)
Posts: 468
Contributor
Topic starter
 

when i want to attache files ( like a picture for a ressource) the software turn and turn and turn and no response .


 
Posted : 26 Mar 2015 13H24
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

/home/projeqtor/Documents must exist and PHP user must have write access on it.


 
Posted : 26 Mar 2015 13H24
(@durou-c)
Posts: 468
Contributor
Topic starter
 

how do I know if the PHP users can access them?


 
Posted : 26 Mar 2015 13H27
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

check ownership and rights.
For instance, try

chmod 777 /home/projeqtor/Documents

(not the best secured, but should work.


 
Posted : 26 Mar 2015 13H30
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

when i want to attache files ( like a picture for a ressource) the software turn and turn and turn and no response .

check for errors in log file and in browser console.


 
Posted : 26 Mar 2015 13H30
(@durou-c)
Posts: 468
Contributor
Topic starter
 

???

where is log file and browser console ??


 
Posted : 26 Mar 2015 13H57
(@durou-c)
Posts: 468
Contributor
Topic starter
 

this is happen when i try to attache a picture :


 
Posted : 26 Mar 2015 14H00
(@durou-c)
Posts: 468
Contributor
Topic starter
 

and after no users, ressources and contact ...
i must to change the root directory to refind ressources .... or delete de folder attachement _19


 
Posted : 26 Mar 2015 14H01
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Check log file.
In tool/parametersLocation.php you'll find location of parameters.php file
In parameters.php file you'll find location of log file.
Default is files/logs/projeqtor{date}.log


 
Posted : 26 Mar 2015 15H53
(@durou-c)
Posts: 468
Contributor
Topic starter
 

this is on the log files:

2015-03-26 12:10:51 ** ERROR ** Cannot create image thumb of size 48 for /home/projeqtor/Documents//attachement_19/025Pikachu_OS_anime_4.png
2015-03-26 12:10:55 ** ERROR ** Cannot create image thumb of size 80 for /home/projeqtor/Documents//attachement_19/025Pikachu_OS_anime_4.png


 
Posted : 26 Mar 2015 18H33
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

A little

chmod -R 777 /var/www/html/projeqtor/files

should do the job.


 
Posted : 26 Mar 2015 18H45
(@durou-c)
Posts: 468
Contributor
Topic starter
 

not working...
it's really strange... all of document are OK, this problem is just with the picture of ressource...


 
Posted : 30 Mar 2015 11H50
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

The issue is that ProjeQtOr generates some thumbs (small pictures) of the images to be displaued in lists.
It generates tem in ${projeqtorRoot}/files/thumbs
So this directory must exist (or at least php user must have rights to create it), and php user must have write access to it.


 
Posted : 30 Mar 2015 12H39
(@gordianus71)
Posts: 12
Active Member
 

Hi,

I had been working on this for the past few times I logged in. There is a spelling change for
../files/attach/ from version 4.5.x to 5.0.x. The subfolder attachement_xxx is now attachment_xxx.
This is the one problem I encountered and solved.
I changed all taken over attachment folders with:

#!/bin/bash
for ((i=0;i<173;i++));
do mv attachement_$i attachment_$i;
done

Now all pictures can be displayed.

Still I cannot get thumbnail pictures in the list as in Version 4.5.6. ../files/thumbs exists and is writable (777).

Any idea?

Gordianus


 
Posted : 25 Jun 2015 15H18
(@gordianus71)
Posts: 12
Active Member
 

Hi,

might there be an inconsistency of directory names for attachments in ../files/attach/?

after moving to Version 5.0.1, I could not open pictures in "Resources". After changing the sub-folders "attachement_xxx" to "attachment_xxx", the pictures can be displayed, but there are no thumbnail pictures in the list.
..files/thumbs is accessible and writeable for php user.

Thank you for your consideration!

By the way, thank you for that great effort and the huge step forward with ProjeQtOr (Or like gold!).

Christian


 
Posted : 25 Jun 2015 15H30
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

You're right.
Function "Affectable::generateAllThumbs();" is called during deployment of V5.0.0 to genereate new thumb format (changed on V5 to improve performance).
But it also has to be called after fix for attachments brought by V5.0.1.

Will be done on patch V5.0.2.


 
Posted : 26 Jun 2015 1H49
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