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TimeSheet and Ticke...
 
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TimeSheet and Ticket

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(@fad)
Posts: 46
Active Member
Topic starter
 
[#9409]

Hi,I'm facing with the following.My teams members can't see the tickets who are responsable in there timesheet in order to field the working time over the time sheet.Any idea what is wrong in my configuration ?Many thanks for your help,Regards,Fred 


 
Posted : 11 Apr 2024 10H57
(@alain-fourastie)
Posts: 366
Active Member Moderator
 

HI

Fill it with real work and you'll find it on time sheet. Very simple.


 
Posted : 11 Apr 2024 11H28
(@fad)
Posts: 46
Active Member
Topic starter
 

OK, thank you.

If my understanding is correct.

The real time is filled in time sheet for Activities and real tme for tickets is filled in tciket, not in time sheet, but the ticket willappear in time sheet after real time filling.


 
Posted : 11 Apr 2024 11H48
(@marylene)
Posts: 592
Contributor Admin
 

Yes ! quite

but the ticket willappear in time sheet after real time filling

either tickets are grouped into unassigned work, or they are listed under ticket activity (planning activity)


 
Posted : 11 Apr 2024 12H35
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