Hello,
I saw in the client Screen, tab "Link", that tickets could be displayed.....but I don't understand how 
I created a client, created a project affected to this client, created a ticket affected to this project (visible in the link tab of the project).
But when I go to the client, in the tab "Link", I don't see the ticket
Could be anyone explain me what I do wrong ?
Regards,
Damien
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ProjeQtOr v12.1.0 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : PersonalizedTranslation 1.6 - ScreenCustomization 7.2
Hi,
In standard behavior, if this option is enabled (display tickets in client screen) on a client you'll see all tickets where requestor is a contact belonging to the client.
In addition, if you get Screen Customization plugin and if you add field idClient to ticket object, then list of tickets on client screen will list tickets with corresoinding idClient.
Note that in that case indirect link through requestor is lost.
Hi,
Thanks for your response.
When you write "if this option is enabled (display tickets in client screen)", you talk about this parameter (image ici) ? Or is there another parameter to modify ?
Regards,
Damien
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ProjeQtOr v12.1.0 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : PersonalizedTranslation 1.6 - ScreenCustomization 7.2
Yes, it is the parameter.