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Hello,
I would like to know if you can tell me where I can find the detailed spread of working time within a ticket.
The table .work seems to contain most of the data I'm looking for. However, for some tickets, I can see multiple working inputs, but can't find anything in that work table. I can only see a consolidation of the total time per ressource in the workelement table.
Are some data moved at some point ? could it be related to a specific status ?
I'm a bit lost to find the data, if you can help me, that'd be great.
Thanks
Best regards
The data is in the table work.
But the reference must be idWorkElement (find wookelement where refType=Ticket and refId=id of Ticket
You must not refer to reftType / refId in table work, because if ticket is linked to an activit refType / refIf of work will refer to the activity, not to the ticket.