Hello Babynus,
There is a default parameter for MailSender and MailReplyTo for sending mails.
Would it be possible to send replace the both parameters with the mail adress of the user who initiate the request ?
In this way the recepeint of mail can immediatly answer to the mail?
Regards,
ND
Not advised, but could be a parametered behavior.
Not advised because PRojeQtOr integrates feature to retreive emails reply (when done on defines address) to add answser as notes on item.
I think this behavior is better than starting an email discussion as you'll keep trace on the item.