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problems in displaying reports of tickets

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7,291 Vu
(@gou_tham)
Posts: 16
Active Member
Début du sujet
 
[#4598]

Hi,
I am trying to display reports of ticket.At the time of displaying reports for opened tickets i am not getting the chart based on colors,it is dividing with thin white line.If I removed priority and urgency for some tickets I am able to see only one color in chart. Can you please suggest how to display data separated with all colors in report based on give value.

The below attachment shows if I select few values for tickets only one color is displaying. Suggest me for all colors for all data.


 
Posté : 21 Août PM 16:088
(@babynus)
Posts: 14952
Membre Admin
 

It is an issue that should have been fixed on V6.3.3
What version are you using ?


 
Posté : 21 Août PM 17:088
(@gou_tham)
Posts: 16
Active Member
Début du sujet
 

Iam using 6.3.1 version of projeqtor, I have added so much of data in this version of projeqtor.Is it possible to modify any code for colors in chart?.


 
Posté : 22 Août AM 08:088
(@babynus)
Posts: 14952
Membre Admin
 

First upgrade to V6.3.3 (V6.3.1 is not a "stable" release)
You can change the code, PROJEQTOR is deployed under AGPL licence.


 
Posté : 22 Août AM 10:088
(@gou_tham)
Posts: 16
Active Member
Début du sujet
 

I dont find any option in tool to upgrade to 6.3.3. Is it possible to upgrade from front end.Or do i need to install new version again and use old database while installing.


 
Posté : 22 Août AM 10:088
(@gou_tham)
Posts: 16
Active Member
Début du sujet
 

When i installed new version of projeqtor by using old database(i have imported old data into new version database),I found something like this regarding reports not getting same colors what i mentioned in list of values.For some values getting same color.For example below urgency iam getting same blue color for "blocking and Not urgent" although I didnot mentioned blue color for both of them.


 
Posté : 22 Août PM 13:088
(@gou_tham)
Posts: 16
Active Member
Début du sujet
 

Although I installed new version of projeqtor with new database the same colors or repeting most of the times iam unable to find the difference in reports.The example is below attachment


 
Posté : 22 Août PM 15:088
(@babynus)
Posts: 14952
Membre Admin
 

This report does not take into account colors defned for parameter.
This will be done in V6.4


 
Posté : 22 Août PM 21:088
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