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[SOLVED] Blocked guest account.

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(@n-demanuel)
Posts: 20
Eminent Member
Début du sujet
 
[#6936]

Hello Sir/Madam I have the guest account that is blocked I wanted to know if there was a procedure to unblock the guest account?
Yours sincerely.


 
Posté : 22/09/2020 10:55 am
Gautier
(@gautier)
Posts: 207
Membre Admin Registered
 

Hello, what do you mean about blocked ?


 
Posté : 22/09/2020 12:48 pm
(@n-demanuel)
Posts: 20
Eminent Member
Début du sujet
 

When I put the login "guest" and the password "guest" a red box appears to tell me that this account is locked and that I have to contact the administrator. This is what means blocked.
Sincerely.


 
Posté : 22/09/2020 1:02 pm
(@babynus)
Posts: 14952
Membre Admin
 

An admin has to connect, go to screen user, select corresponding user, and uncheck "locked" checkbox.


 
Posté : 22/09/2020 1:35 pm
(@n-demanuel)
Posts: 20
Eminent Member
Début du sujet
 

This box is already unchecked. This box is already unchecked, maybe you have another solution to solve my problem.


 
Posté : 22/09/2020 1:38 pm
(@babynus)
Posts: 14952
Membre Admin
 

I don't have another solution.
This is the only place where an account can be locked.

Please post screenshot of error message, user description and log file.


 
Posté : 22/09/2020 1:46 pm
(@n-demanuel)
Posts: 20
Eminent Member
Début du sujet
 

It's ok, it works, I checked the locked box and then I registered and logged out. I reconnected, unlocked, recorded and it works. Thank you for your help.
Sincerely.


 
Posté : 22/09/2020 2:01 pm
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