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[SOLVED] Ticket tem...
 
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[SOLVED] Ticket templating

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1,842 Vu
(@cmarti)
Posts: 65
Estimable Member
Début du sujet
 
[#8071]

Hello,

Is there a way to have for some kind of tickets a default written skeleton to remind the user to write the correct data on a given template?
This template would be based on the type of ticket.

Is it possible also for other type of data (meetings, activities, ...)

Thank you


 
Posté : 04/02/2022 5:45 pm
(@marylene)
Posts: 592
Membre Admin
 

hello

No, we do not have a "model" ticket

A good compromise would be to use checklists, which would make it possible to enforce steps with exclusive or non-exclusive choices and the possibility of blocking the change of state of the ticket if steps are not fulfilled.
Checklists can be attached to any element of ProjeQtOr. (meetings, activities)...

There are also deadlines on tickets which allow you to define for a type of ticket, predefined completion deadlines.


 
Posté : 07/02/2022 4:26 pm
(@babynus)
Posts: 14952
Membre Admin
 

As a completion, this exists for meetings.
If you defined Agenda on meeting type, when you create a meeting of this type and don't define agenda, agenda is copied from meeting type.


 
Posté : 12/02/2022 2:25 pm
(@cmarti)
Posts: 65
Estimable Member
Début du sujet
 

Thank you for the information.

Could be interesting also for tickets in the future.


 
Posté : 14/02/2022 9:58 am
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