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Hi,
I created a custom field i insert in ticket screen.
some profile are not able to view it. But on status selection change (either by clicking on direct status button or by changing status in drop down list and then clicking on SAVE button) this confidential field is appearing during comit operation. Security is not good and i'm not able to use this field.
Please help urgently
It is also the same regarding not customed field which are locked fields... Indeed, on commit, the fields becomes available few seconds before coming bcl to locked
Hi,
This occurs when hidden field is in "Ticket - Work", and only on that case.
This will be fixed.
I IMAGINE IT WILL BE FIXED IN THE NEXT VERSION ALSO ?
PLEASE DO NOT SHOUT !!!
(or remove your finger from caps key)
I'm sorry, i was working in Upper case 🙂
Hi,
I have also the same issue on other fields belonging to tickets screen (responsable, or custom fields also).
I have security issue with customers, it's urgent, please advise.
Hi
Requesting for urgency without subscribing to support service will always slow down the treatment.:evil:
Excuse me but i'm not aware that I can subscribe to such service. Could you please tell me how it works?
You can have description on the site : https://www.projeqtor.org/fr/services-fr/support-fr
For more information or to get a quote, contact us : https://www.projeqtor.org/fr/contact-fr