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Début du sujet
Hi,
I select in ticket screen to display fields called "Estimated time" & "Real time" by checking checkbox, but once i click on OK button, they do not appear. Please help.
Posté : 1 Oct PM 21:1010
Can you send a screenshot?
Normally in tickets you have a field to enter estimated time - here you enter e.g. "2" days.
After you saved your ticket, you can use the button "dispatch" to get a popup where you can enter worktimes per day. These values are sumed up in field "real".
Best regards,
Torben
Posté : 2 Oct AM 10:1010
Début du sujet
Please find it attached. Those fields cannot be displayed in ticket above table.
Posté : 2 Oct PM 20:1010
Which version are you using. E.g. in version 8.2.0 it is possible since I use it myself. Maybe updating your version can solve your problem.
Best regards
Posté : 4 Oct AM 10:1010